Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Position Summary
At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health’s unrivaled presence in local communities and their pharmacy benefits management capabilities, we’re joining members on their path to better health and transforming the health care landscape in new and exciting ways every day.
The Market Head of Sales and Service is responsible for the growth and profitability of our Commercial and Specialty businesses for Middle Market in Florida. The Market Head leads a team of sales and account management professionals responsible for meeting customer needs and helping those customers make better decisions about their health care benefit programs and health care spending. This leader will provide strategic direction and leadership to the team so that they're able to achieve sales, service, and retention goals for their assigned book of business and producers. This leader is primarily responsible for developing and executing business development strategies that consider the complex nature of purchasing decisions in the Middle Market Commercial space.
You’ll make an impact by:
Establishing, communicating, and executing strategic direction, operational sales and marketing strategy, and performance measures in line with company, segment, region, and market/industry goals.
Articulating a strategic vision to stakeholders and generating options to achieve that vision.
Leading and directing a management team to ensure achievement of sales, membership growth, retention, and profitability goals for a significant business.
Analyzing a competitive environment to support and improve pricing, underwriting, and product development strategies, as well as service approaches and sales efforts with an eye to long-term success.
Defining and creating a culture focused on translating and delivering strategy into operational reality; instilling a sense of urgency in others to achieve results.
Working with clients to establish their strategic vision and determining the most effective implementation approach.
Collaborating across the organization to ensure internal and external constituent needs are met.
Operating as a change leader suggesting new approaches to drive business growth; breaking down barriers across the organization to achieve business results.
Leading transformational efforts to ensure the organization is prepared for long-term future success.
Analyzing and solving problems at a strategic and functional level, including participation and interaction with Local and Regional Businesses and Network Management with the market, ACS, Operations, and New Product Development.
Proactively helping others understand the organization’s vision through written and verbal communication opportunities; educating constituents on Aetna specific policies, products, and procedures, as well as industry and key business issues.
Identifying, cultivating, and maintaining strong relationships with all constituents, both internal and external (key customers and their affiliate organizations, corporate leaders, brokers, consultants, etc.).
Participating and presenting at external industry events; serving as the voice of Aetna in the marketplace and being viewed as a key industry leader.
Supporting Aetna in attracting, retaining, and engaging a diverse and inclusive consumer-centric workforce that delivers on our purpose and reflects the communities in which we work, live, and serve.
Required Qualifications
10+ years of experience in healthcare sales.
5+ years of sales leadership experience with demonstrated success in sales strategy development and execution, accountability, and innovative sales approaches. Demonstrated effectiveness leading and developing diverse, high-performing teams.
Strong understanding of funding models in healthcare (i.e., self-insured, fully-insured, etc.).
Strong understanding of key sales execution and contract negotiation competencies required to support the sales process, with demonstrated ability to qualify, manage, and deliver quantifiable results over time.
Knowledge and experience in the pharmacy/health plan space with a deep understanding of health plans, payer marketplace, program development, operations, and client management.
Licensure as required by state law.
Demonstrated commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Education
Bachelor’s Degree required.
Pay Range
The typical pay range for this role is: $120,800.00 - $265,900.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long-term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time, and other time off are provided consistent with relevant state law and Company policies.
We anticipate the application window for this opening will close on: 04/30/2024.
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevent them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions.
#J-18808-Ljbffr