Automotive Service Advisor

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Overview

We are expanding! Meineke Car Care has multiple positions open for motivated, performance-driven Service Advisors. We are a local, family-owned and operated business with 2 locations. Automotive background and experience are not necessary but are strongly preferred.

We offer:

• Regular schedule - No nights. Closed Sunday.
• Sales Commissions
• Paid Training
• Employee Discount
• Paid Time Off

Responsibilities / Duties

• Answer phones & communicate with customers on scheduling appointments and reviewing progress.
• Welcome customers & check them in for service, gather information, explain the inspection process, and review pricing.
• Educate customers on inspection results for their vehicles, communicate the benefits and value of any needed work.
• Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise.
• Work with parts vendors on ordering, checking in, and following up on parts orders.
• Complete the customer experience – review work performed, seek feedback, and schedule follow-ups, etc.

Qualifications / Skills

• Excellent people and phone skills
• Proactive self-starter
• Ability to multi-task
• Interest in automotive industry very helpful