User Acceptance Testing Specialist

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description

WHY CHOOSE US?

As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity.

Work where your career is a force for good.

We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. These networks provide connections, mentoring and help give voice to important concerns and opinions.

At the American Red Cross, your uniqueness can shine!

• The work location for this exciting opportunity is virtual. The selected candidate will work 100% remotely from home and can be located anywhere in the United States with a preference to work East Coast hours.

What You Need To Know About The Job

The American Red Cross seeks a creative and energetic User Acceptance Testing (UAT) Associate to join our enterprise digital marketing team in testing and validating websites and applications that help to deliver the American Red Cross’s mission to "prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors." The Red Cross’s flagship public-facing websites include redcross.org and RedCrossBlood.org and we are seeking a talented UAT specialist to support testing initiatives across these platforms.

Top candidates for this role will have recent, significant experience with Adobe Experience Cloud products, and will be responsible to:

• understand, document, and communicate testing requirements.
• provide test estimates.
• create, review, and execute test cases.
• create and submit test reports to stakeholders.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Coordinate the planning, monitoring, and control of User Acceptance Testing (UAT) activities and tasks.
• Collaborate with stakeholders; devise the test objectives, organizational User Acceptance test policies, test strategies and test plans.
• Estimate the testing to be done and negotiate with management to acquire the necessary resources.
• Lead, guide and monitor the analysis, design, implementation and execution of the UAT test cases, test procedures and test suites.
• Conduct organized handling of test artifacts and establish a clear connection between tests and their associated specifications or requirements.
• Ensure the test environment is established before test execution and actively managed during test execution.
• Schedule the tests for execution, monitor, measure, control and report on the test progress, the product quality status, and the test results. Adapt the test plan and compensate as needed to adjust to evolving conditions.
• Create summary reports on test status.
• Participate in Agile events such as daily stand-ups, sprint planning, grooming, and sprint retrospectives.
• Report and document all UAT activities, including defect management and resolution.
• Provide multi-disciplinary team support. Pursue cross-functional training to build proficiency in additional areas of the digital organization.

WHAT YOU NEED TO SUCCEED (required/minimum Qualifications)

• Bachelor's degree in marketing, computer science, information technology, engineering, or related field or equivalent work experience.
• 3-5 years of exp. in digital marketing, specifically with experience in planning, managing, and executing UAT.
• Proficient in detailed planning, management, and execution of business testing (UAT) activities.
• Software quality assurance, business analysis and/or systems/application testing experience.
• Ability to provide technical assistance in identifying, evaluating, and resolving highly complex test problems.
• Experience in Agile/Sprint delivery testing methodology.
• Working knowledge of testing lifecycle (unit, functional, SIT, E2E, UAT, regression).
• Familiarity with software development life cycle (SDLC) and testing methodologies.
• Ability to manage test-related activities in Atlassian JIRA.
• Experience with content publishing/reuse/syndication with Adobe Experience Manager.
• Knowledge of page layout and composition principles.
• Excellent verbal and written communication skills as well as customer relationship building skills.
• Adapt to and work effectively with a variety of stakeholders and in challenging situations.
• Desire to participate in and help build and strengthen a team-oriented environment.
• Knowledge of Red Cross structure and operations preferred.

What Will Give You The Competitive Edge

• Understanding of JavaScript, Python, HTML, CSS, JS Frameworks, JSON.
• Experience with software development and collaboration tools, e.g., Atlassian products, BrowserStack.
• Intermediate knowledge of integrations/interactions with other Adobe Experience Cloud products.
• Experience with the Adobe Target testing and optimization tool.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic). The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Benefits For You

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.

• Medical, Dental Vision plans.
• Health Spending Accounts & Flexible Spending Accounts.
• PTO + Holidays.
• 401K with 5% match.
• Paid Family Leave.
• Employee Assistance.
• Disability and Insurance: Short + Long Term.
• Service Awards and recognition.
• Pay for Performance.
• Compensation: The Salary for this position is $60,560.00 - $73,840.00.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?
Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights.