Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. We have achieved record levels of success being BOLD, being GRITTY, being ACCOUNTABLE. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers, and the betterment of their careers and long-term financial wealth.
Are you a proactive, results-oriented individual looking to accelerate your career in software sales? If you thrive in a consultative sales culture with ample advancement opportunities and executive support, Kaseya Is the place to be.
As an Account Manager at Kaseya, you will:
- Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing preemptive solutions to enhance customer experience.
- Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth.
- You will also identify expansion opportunities within existing accounts and work with customers to align strategies for mutual success.
- Monitor usage metrics and address any potential adoption hurdles proactively, adhering to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies.
- Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals.
To excel in this role, you will develop an understanding of our products and their integrations, allowing you to propose their value to customers effectively. You will proactively educate customers on new features, updates, and best practices, providing personalized sessions to ensure they optimize the full potential of IT Complete.
Furthermore, you will collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence continuous improvements. You will participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans.
This role offers a stimulating environment where you can continuously learn and grow, with opportunities for education and training to enhance your sales skills and product expertise.
Requirements:
- 1-2 years’ experience in B2B sales, ideally from the reseller or technology space.
- Driven, passionate about sales, and eager to earn significant sales commissions.
- Exceptional inside sales experience in a metrics driven, fast-paced sales environment.
- Has a proven track record of crushing sales goals.
- A motivated, coachable and competitive go-getter, a resilient achiever driven to win and excel.
- An energetic team player with exceptional organizational, interpersonal, and communication skills.
- Create weekly, monthly and rolling 6 weeks’ sales forecasts.
- Exposure to CRM applications (Salesforce) to successfully manage leads, opportunities and accounts.
If you are a resilient achiever, driven to win and excel, and meet the above qualifications, Kaseya would like to speak with you about joining our team to empower our customers' efficiency, profitability, and success through our award-winning IT Complete platform of products and solutions.
The office is located in Rosemont, Chicago and we work on a fully on-site basis. Salary is competitive, we provide bonuses, equity and the opportunity to make uncapped commission as well as unlimited career growth potential. Reach out to if you need assistance throughout the application process.
Join the Kaseya growth rocket ship and see how we are #ChangingLives!
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.