Position: VP-Patient Care Services / CNO
Location: Washington-Seattle
Schedule: Days, 40 hours per week
Internal Only Posting: for candidates within Virginia Mason Franciscan Health (VMFH)
This is a key senior leadership role responsible for planning, directing, and evaluating nursing quality and improving patient care and service across the care continuum for the VMMC campus – part of VMFH.
Reporting to the VMMC President, the incumbent serves as the site-based chief nursing executive and provides strategic leadership through the implementation of key strategic and operational initiatives that improve financial performance/productivity, maximize effective utilization of resources, enhance patient outcomes/service satisfaction of all identified customer groups, promote effective safety/risk management, and generate a competitive advantage for VMFH.
The incumbent works in collaboration with the Division CNO and other VMFH campus CNOs to implement consistent and standardized approaches to align with organizational and regulatory compliance goals.
ESSENTIAL JOB FUNCTIONS:
The following section contains representative examples of job duties that might be performed in positions allocated to this job class.
Operational Accountability
- Plans, directs, and evaluates, through subordinate management, the programs, systems, operations, and resources of the assigned clinical area(s) to assure the safe and appropriate delivery of diagnostic and therapeutic patient care.
- Establishes strategic direction and priorities for the provision of site-based patient care and develops, implements, and evaluates hospital, ambulatory, and skilled nursing models for providing nursing care.
- Advances the professional practice of nursing by ensuring care delivery is based upon industry standards of clinical quality, service quality, clinical education, engagement best practice, and research.
- Establishes and maintains effective relationships with officials in key public agencies (e.g. Department of Health), accreditation agencies (The Joint Commission), and health care systems.
Regulatory Compliance
- Ensures full compliance with internal/external legal and regulatory standards and requirements.
- Monitors the effectiveness of current practices in meeting expectations and producing desired results.
Performance/Quality Improvement
- Continuously improves patient care services through innovative service enhancements, exploration of developmental opportunities, and coordination of initiatives across multiple departments.
- Actively leads performance improvement initiatives and monitors nursing-sensitive quality and safety indicators.
Resource Management/Budget Administration
- Determines resources needed to accomplish the performance objectives of the clinical area(s) and aligns/optimizes resources to positively impact organizational strategies.
Staff Management and Development
- Directs, oversees, and evaluates the work of clinical management staff in accordance with applicable internal/external regulations and standards for human resource management.
- Ensures adequate staffing levels for appropriate coverage to meet budgetary and operational objectives.
Minimum Qualifications:
Master’s degree in Nursing, Healthcare Administration, or related clinical field and seven years of progressively responsible related work experience, including five years in a leadership experience. Three to five years demonstrated effectiveness in leading nursing programs in a complex healthcare setting.
Requires both clinical and managerial skills and related competencies sufficient to operate within a complex healthcare environment.
Doctor of Nursing Practice is preferred.
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