Company Description
Settled more than 150 years ago by Bishop Jean Baptiste Lamy, this iconic Santa Fe landmark is steeped in history and has undergone a sensitive restoration to preserve its distinctive Southwestern heritage for the next generation. Guests can explore our vibrant culture of discovery and expression through nature-driven adventures, visual arts, ancient healing arts, culinary arts, and the art of gathering.
Job DescriptionOpportunity to be the culture leader of the rooms department and responsible for ensuring the guest experience is best in class. Inspire and motivate others to levels of exceptional performance to ensure our guest and team member satisfaction is unparalleled. A champion of the brand and our values, this role is impactful in achieving our desired financial results and outcomes.
- Lead by example and uphold brand standards, target guest needs, and ensure team member engagement.
- Oversee and maintain Front Office operations to ensure performance at the highest level of guest satisfaction and service excellence.
- Create an elevated and distinctive experience for our guests while providing day-to-day leadership and guidance to team members.
- A thoughtful operator with an ability to manage both short and long-term financial objectives, adding value and managing outcomes through a balanced lens.
- Maintain and champion the Auberge Resorts Collection Culture on property.
- Maintain knowledge of market trends, property systems, and standards.
- Three or more years of experience in the luxury hospitality industry.
- Strong aptitude in financial management, financial reports, and analysis.
- Demonstrated track record of strong attention to detail and effective communication skills.