Administrative Specialist II

Salary: $27,510.00 - $50,905.00 Annually
Location : Florence County, SC
Job Type: FTE - Full-Time
Job Number: 170277
Agency: Department of Mental Health-MHC Pee Dee
Opening Date: 10/23/2024
Closing Date: 11/6/2024 11:59 PM Eastern
Class Code:: AA50
Position Number:: 60007682
Normal Work Schedule:: Monday - Friday (8:30 - 5:00)
Pay Band: Band 3
Opening Date: 10/23/2024
EEO Statement: Equal Opportunity Employer
Agency Specific Application Procedures:: You must apply on-line at Follow the status of your application on-line.
Veteran Preference Statement: South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Job Responsibilities
With our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina.
This position is located at the Department of Mental Health, Pee Dee Mental Health Center Lake City Office , 675 N. Matthews Rd. Lake City, SC 29560.
Under the general supervision of the Clinic Director, supervises the front office and performs a variety of administrative support and advanced administrative duties; exercises judgement in the application of established office practices and procedures.
Responsibilities for this Administrative Specialist II include but are not limited to:

• Supervision to ensure scheduling of appointments for clinical and medical staff to meet centralized scheduling requirements of 3 months out. Scrutiny of 'white space' report is performed to assure scheduling is met. Ensures appointment reminder calls are made 24 & 48 hours out.
  
• Supervision to ensure that all non-treatment administrative staff perform duties in a timely and efficient manner according to all standards. Ensures appropriate office coverage at all times and cross training of staff is maintained. Front office presents a professional and courteous atmosphere for clients and other staff, confidentiality is maintained, staff are notified promptly of appointments and appointments are scheduled accurately, request for records are issued timely, provides coverage, and completes other duties and reporting as required. Planning stages and EPMS of all subordinate staff is completed timely and meetings are attended as directed. Employee will adhere to all SCDMH and PDMHC Corporate Compliance Standards to include education, responsibility, auditing, standards, enforcement, and reporting.
  
• Supervises administrative staff to ensure data entry of required client information in CIS and EMR and any changes to such information as required and as changes occur in accordance with State and Center policies and standards. Financial reviews are completed yearly and necessary information updated.
  
• Ensures that client cases (open, closed, volumized) are maintained in accordance with Center and State guidelines. Ensures closed charts are prepared for microfilm per SCDMH guidelines and all current client information is scanned into EMR record timely. Periodically audits chart information to a assure accuracy is maintained and standards are being met.
  
• Ensures that cashiers maintain deposit records, daily cash box records, and deposit collected monies according to SCDMH and Center policies and procedures.
  
• Accounts receivable is monitored on a daily basis, checked in DHHS. Daily reporting on clients with balances that exceed $2,000 are reported per request and clients with balances are being met with face-to-face to work out financial arrangements.
  
• Will perform other duties as assigned.

Minimum and Additional Requirements
State Minimum Requirements: High School Diploma; related experience may be substituted for a high school diploma.
Agency (Facility) Minimum Requirements: High School Diploma with 2 Years Clerical experience.
Note: If any Agency Requirements are listed above, applicants must also meet those requirements to be considered for the position.
Additional Comments
The South Carolina Department of Mental Health is an Equal Employment Opportunity Agency. We provide affirmative action and equal opportunity in employment for all qualified persons regardless of race, color, sex - including the basis of pregnancy, childbirth, or related medical conditions, national origin, age, religion, or disability.
South Carolina is making our Veterans a priority for employment in state agencies and institutions.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. Please account for any and all gaps of employment in your application. A resume will not be accepted in lieu of application completion nor reviewed to determine if an applicant has met the qualifications for the position.
The South Carolina Department of Mental Health offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave accrual per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

Benefits for State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Do you have a High School Diploma with at least 2 Years Clinical Experience?

• Yes
• No

02
Have you ever been employed by the SC Department of Mental Health?

• Yes
• No

03
If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application.PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.Please indicate your understanding to this statement by checking the box below.

• Checking this box indicates my understanding to the above referenced statement.

04
Have you ever held a permanent (full-time equivalent) position with a SC state agency and/or been an employee of a SC school district?

• Yes
• No

05
Please indicate your salary requirements (Please be specific and DO NOT put "Negotiable" or "Open").
Required Question