Product Manager-Senior Associate

Center 1 (19052), United States of America, McLean, Virginia

Product Manager-Senior Associate

This role is for the AirKey team, within the Emerging Payments & AirKey line of business at Capital One. AirKey is focused on building a new commercial business based on proprietary technology developed and patented by Capital One. AirKey is a new method of authentication, effectively turning the plastic credit card into a hardware authenticator, that can help reduce fraud for banks and other third parties. As a Senior Associate, Product Manager, you will help create the user experience and run the platform to power AirKey adoption.

You will work closely with the AirKey team to define features, collect feedback from our internal users and commercial partners, and partner with the technology team to develop the software that runs the AirKey experience across use cases. The role will work closely with design and technology teams to optimize the user experience and implement requirements needed to drive adoption and business value.

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.

In this role, you’ll be expected to demonstrate proficiency in four key areas:

1. Human Centered
   • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
   • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.
2. Business Focused
   • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs.
   • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.
3. Technology Driven
   • You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
   • You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers.
   • You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.
4. Transformational Leadership
   • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
   • You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

We want you if you are:

• Intellectually Curious: You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer: You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
• Do-er: You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus: You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner: You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player: You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

• Bachelor’s Degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering.
• 2+ years of experience in Agile product management.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

New York City (Hybrid On-Site): $114,700 - $130,900 for Sr. Associate, Product Management.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.