Customer Service Representative

Key Responsibilities:

• Build strong relationships with customers and internal sales teams
• Resolve customer inquiries and process orders efficiently
• Provide proactive sales support and upsell additional services
• Handle customer interactions via phone and in-person
• Coordinate service deliveries and installations
• Manage billing and payments
• Address customer complaints and find effective solutions

Qualifications:

• 1+ years of customer service experience
• Proficiency in Microsoft Office (Excel and Word)
• Strong interpersonal and communication skills
• Ability to learn new systems quickly