Position Title: DIRECTOR OF OPERATIONS - CHICAGO, IL
Pay Grade: 17
Handcut Foods, a member of Flik Independent School Dining has been the innovator of private and independent school foodservice to 220 communities during the past four decades. Our dedicated team of associates are committed to providing quality foodservice every time. Meals prepared from fresh ingredients support local and sustainable agricultural practices. We go above and beyond foodservice by offering nutrition education programs that empower students to make healthy choices on a daily basis. By providing wholesome meals in conjunction with nutrition education, we're equipping students with the tools needed to live a happy, healthy life. That's Nourishing a Brighter Future !
Job Summary
We are seeking a Director of Operations to support the dining services departments within a campus environment.
Key Responsibilities:
- Leadership of multiple operations
- Develops, recommends, and implements policies and procedures of the region
- Supports the development and implementation of clinical and resident service programs that meet client and regulatory standards
- Participates in the sales process for the acquisition of new business
- Monitors financial reports of the accounts to ensure budgetary compliance
- Develops and motivates an effective management and clinical staff
- Visits units regularly to inspect unit operations to ensure contract compliance
- Interfaces with existing clients to maintain client satisfaction and account retention
- Resolves client, resident, and associate related complaints
- Conducts appropriate annual and semi-annual performance evaluations
- Completes all daily, weekly, and monthly reports as outlined in the corporate policy
- Projects a high level of customer service at all times
- Trains, motivates, and develops management personnel
Preferred Qualifications:
- Bachelor's degree in Business related field, or equivalent related experience
- Proven ability to manage a team of six or more team members
- Minimum of two years' experience in multi-unit foodservice management
- Experience with multi-unit foodservice management
- Strong track record of driving customer satisfaction
- Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
- Proven ability to mentor and develop team members
- Excellent written and verbal communication skills
- Strong organizational, problem-solving, and analytical skills
- Ability to work independently and as a member of various teams and committees
- Proven ability to handle multiple projects and meet deadlines
- Strong interpersonal and presentation skills
- Ability to prepare reports and business correspondence
- Ability to deal effectively with a diversity of individuals at all organizational levels
- Good judgment with the ability to make timely and sound decisions
- Creative, flexible, and innovative team player
- Commitment to excellence and high standards
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Apply to Flik today!
Flik Independent School Dining is a member of Compass Group USA
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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
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