T-Mobile is synonymous with innovation—and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
Get hands-on experience, training—and a leg up on a bright future.
Learn. Achieve. Build a career.
T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way!
This is a 12-week paid learning experience during which you’ll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You’ll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We’ll give you hands-on projects and the chance to create an immediate impact.
What It’s Like
Join our People Management Technology team on a mission to deliver a delightful experience to our internal employees. We believe our employees are our greatest assets, and we are deeply committed to their success. Our charter is broad: we serve information needs of our frontline team by providing essential information to help them serve our customers, and we support our employees throughout their lifecycle with their HR and Facility needs, from recruiting and talent management to timekeeping, workforce management, and ensuring a safe workplace environment. We leverage cutting-edge technology, from AI-driven experiences to traditional SaaS application-based solutions, to ensure our employees have the best support available.
What You’ll Do
You will develop AI-driven experiences to support our employee-focused mission. With a solid understanding of the AI industry landscape, you will conduct comprehensive market evaluations and select products and partners that align with our vision. You will collaborate with business stakeholders and product managers to understand employee needs and help build experiences that address the requirements of both frontline employees and broader HR and facility needs, including recruiting, talent management, timekeeping, and workforce management. You will translate these needs into product features and build AI-based solutions. Additionally, you will be skilled at mining data to generate insights, address business needs, and utilize internal channels to gather feedback and drive continuous improvements.
Key Responsibilities
- Continuously develops and maintains an up-to-date understanding of AI trends, assessing external vendor opportunities to innovate and address both employee and business needs.
- Collaborates with business and product managers to understand current employee needs, formulating an AI strategy and roadmap to identify areas of opportunity.
- Builds AI-based experiences to drive the AI roadmap and strategy, prioritizing activities based on their impact on the business and employees.
- Leverages data and feedback to perform analysis and generate insights for product improvements.
What It Takes
- Demonstrated hands-on experience with AI technologies, including machine learning, natural language processing, generative AI, prompt engineering, and tuning.
- Proficient in programming languages such as Python and Java, with a strong focus on AI technologies.
- Excellent analytical and problem-solving skills, with the ability to leverage data for decision-making and feature prioritization.
- Customer-centric approach, adept at understanding needs and translating them into clear product requirements.
- Exceptional communication skills, capable of effectively engaging with both technical and non-technical stakeholders.
- Agile mindset, adaptable to the rapidly evolving AI landscape, and committed to continuous learning and improvement.
Minimum Qualifications
- At least 18 years of age
- Legally authorized to work in the United States
- Must have graduated within the last 12 months, OR be actively enrolled in a Bachelors or Graduate degree program
- Employees of T-Mobile or Metro by T-Mobile are ineligible for Internships
Employer does not sponsor work visas for this position. Note that this also applies to individuals who are students in F-1 status who desire sponsorship after they complete their education.
Relocation assistance may be provided to program participants who reside more than 50 miles from the internship location.
Intern wages range from $20/hour to $40/hour. The successful candidate’s actual pay will be based on experience/location.
Equal Opportunity Employer
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing or calling 1-844-873-9500 . Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
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