Managing Director, Human Resources

FLSA: Exempt/Overtime Ineligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 325,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City.

Position Summary:

The Managing Director, Human Resources will be responsible for leading and managing a team of HR professionals to develop and implement HR strategies and initiatives that align with our organization’s goals and objectives. The Managing Director will serve as an executive team member and provides strategic leadership by communicating HR needs, plans, and updates to senior leadership, directors, managers, and employees.

Principal Responsibilities:

Lead the HR team in managing the organization's human resources department and providing strategic guidance in areas including recruitment & retention, employee engagement, compensation and benefits, training and development, and compliance by:

• Cultivating a supportive and inclusive team environment that encourages open communication, collaboration, and respect among all team members.
• Collaborating with leadership to develop and execute initiatives aimed at fostering a positive work environment and employee engagement.
• Designing competitive compensation structures that align with the organization's goals and industry standards.
• Overseeing the management of a comprehensive employee benefits program, including health insurance, retirement plans, leave policies, and wellness initiatives, tailored to meet the needs of the workforce.
• Developing standard procedures for accommodation requests and common benefits questions.
• Implementing retention strategies that foster employee satisfaction and reduce turnover rates including periodic performance reviews that foster employee satisfaction and reduce turnover rates.
• Developing and managing an effective training and professional development program in consolation with supervisors through training that supports career growth and skill enhancement.
• Ensuring all HR practices comply with federal, state, and local regulations.
• Maintaining knowledge of trends, best practices, employment law changes, and new technologies in human resources; recommending changes in policy, practice, and resources to upper management.
• Creating open communication channels for employees to voice concerns and provide feedback.
• Providing the necessary guidance and training to HR staff members to ensure they are aware of current compliance regulations.
• Conducting regular audits of HR processes and practices to ensure compliance.
• Managing and resolving conflicts in a manner that is legal and aligns with company policies.
• Developing and managing a process for addressing allegations of misconduct, ensuring a respectful and safe workplace environment.
• Developing operational strategies by leveraging HR technology systems to streamline operations, enhance data analysis, and improve employee experiences.
• Additional responsibilities as required.

Competencies:

• Thinks strategically and anticipates future trends.
• Is an innovative and creative problem solver.
• Builds strong relationships and partnerships with stakeholders to drive organizational success.
• Provides guidance, support, and mentorship to leaders throughout the organization.
• Thrives in a fast-paced environment.
• Willingness to step in to assist the team with tasks and challenges as needed.
• Makes informed and timely decisions using data while considering the impact on various stakeholders and the organization.
• Works effectively and cross-functionally with all levels of staff.
• Balances multiple competing priorities at once.
• Possesses an in-depth knowledge of employment laws and regulations to ensure legal compliance in HR activities and policies.

Skill and Education:

• BS/BA degree from an accredited college/university (required); MBA or MA/MS in Human Resources (preferred).
• Minimum 10 years of HR experience, with at least 5 years of Executive HR experience.
• HR Certification, SPHR, SHRM-SCP (strongly preferred).
• Prior experience working with ADP Workforce Now and Clear Company (preferred).
• Prior experience with payroll management (preferred).
• Strong leadership, coaching, interpersonal, and communication skills, plus expert relationship building and collaboration skills at all levels of an organization.
• Strong time management, project management, and organizational skills.

Compensation: $150,000 to $175,000 per year.

Benefits: Major medical, dental, vision, and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave, and holidays.