Quality Technician

Job Summary

The Quality Technician is responsible for ensuring products meet the required quality standards set forth by our clients or TIG. Identify areas for quality control improvement, implement processes, and educate employees on new or revised procedures.

General Duties, and Responsibilities

• Perform inspections and audits across all stages of Production, Receiving, Warehousing, and Shipping. Conduct product and process audits and inspections.
• Manage the defect log, including notifying assignees, categorizing defects, and updating the analysis section weekly.
• Update quality slides on client production planning presentations with data from the defect log.
• Manage facility non-conforming area to ensure parts are properly “red tagged”, dispositioned in the warehouse system, and logged in the defect log.
• Develop and document quality standards, including developing production work instructions.
• Actively participate in problem-solving and continuous improvement projects.
• Communicate quality and compliance concerns with urgency.
• Answer employee questions and provide education as needed, including performing safety briefs.
• Identify areas for quality control improvement and implement processes accordingly.
• Adhere to established safety protocols.
• Ability to operate a forklift and other basic warehouse equipment.
• Other jobs as assigned.

Requirements

• High school diploma
• Minimum of 1 year of customer service, warehouse associate, or quality assurance experience in a warehouse, logistics, or manufacturing environment
• Ability to perform inspections and audits across all stages of Production, Receiving, Warehousing, and Shipping.
• Proficiency in various computer software and applications, including Microsoft Office (Outlook, Word, Excel).
• Ability to perform precise measurements, solid math skills, and attention to detail.
• Ability to operate a forklift and other basic warehouse equipment.

Competencies/Skills

• Assertive and clear written and oral communication.
• Willingness to grow and adapt as the needs of the business grow.
• Strong analytical and problem-solving skills
• Detailed oriented, organized, and able to problem solve.
• Ability to prioritize tasks
• Excellent time management skills with a proven ability to meet deadlines
• Ability to work independently and team orientated, able to work with diverse individuals within and outside the TIG/Exodus Organizations.
• Self-motivated, self-directed, and hardworking.

Physical Demands

• The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
• While performing the duties of this job, the employee is frequently required to stand, sit, and walk. The employee is occasionally required to lift up to 40 pounds on their own, use hands to grasp or handle objects, reach with hands and arms, stoop, talk, and hear. Able to perform physical labor continually and stand for long periods.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people in this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required from personnel. All personnel may be required to perform duties outside their normal responsibilities as needed.