Manager, Station Training - SEA

McGee Air Services is looking for a detail-oriented Station Training Manager to lead our best-in-class training team for our Seattle Station.

The pay band for this role is $70,572 - $105,858

The Hiring Target for this role is $80,000 - $95,000

The Manager, Station Training, will foster and support an inclusive, high-performance training operation. This role leads a team of training specialists in providing world-class training for a variety of roles within the ground handling umbrella, with a specific focus on Ramp Operations. The Training Team builds culture one learner at a time by facilitating classroom instruction and on-the-job training (OJT).

KEY RESPONSIBILITIES

• Develops, implements and manages training programs, including enrollment processes, assessment, evaluation, scheduling, budget, and other related functions.
• Monitor and evaluate the effectiveness of training programs, identify skill gaps and implement continuous improvement updates.
• Develop and deploy training best developed practices including trainer certifications, records management in the Learning Management System (LMS), tracking, and training guidelines required by industry partners.
• Lead and mentor a team of trainers and coaches ensuring consistency with training guidelines and policies.
• Ensure training is compliant with company policies and all regulations of federal, state and local airport authorities.
• Oversee the development of station-specific training as needed.
• Partner with the Corporate Training Team, Recruiting, and Onboarding to ensure a smooth and robust pipeline from hiring through training.
• Partner with Safety to include current safety initiatives in all training efforts, reviewing performance data to identify gaps in training.
• Analyze and evaluate data and weekly report outs related to training metrics to ensure our LMS and compliance records meet or exceed McGee's minimum training standards.
• Runs reports and tracks training metrics using the LMS and supports training compliance efforts.
• Responsible for ensuring all training equipment is updated and maintained for a world-class experience; technology to include but not limited to VR, Simulators, Training Tools and Aids.
• Demonstrate and maintain open and honest communication, creating an inclusive, engaging, and high-performance culture.
• Other duties as assigned.

QUALIFICATIONS & SKILLS

• Minimum of two years' experience leading operational initiatives in training, safety, or a related area, preferably in aviation.
• Minimum of two years' of previous supervisory experience effectively coaching and mentoring teams required.
• Proficiency with Microsoft Office applications and online research tools required.
• Proven experience in designing and executing successful training programs.
• Self-motivated and accountable, owning projects from planning to completion to meet deadlines in a fast-paced environment with changing priorities and multiple projects.
• Innovative, proactive, and resourceful; committed to quality and continuous improvement while exhibiting good time management and strong organizational skills.
• Commitment to working collaboratively with operational leadership and represented workgroups to proactively identify training needs.
• Excellent written and verbal communication skills, including direct, honest communication, active listening, and the ability to set clear expectations and hold others accountable in a respectful manner.
• Familiarity with LMS preferred.
• Excellent interpersonal and communication skills to establish positive, professional rapport with teammates.
• Ability to multi-task, organize, and prioritize effectively in a fast-paced, highly fluid environment.
• Team-oriented and flexible in approach to change and type of work assigned.
• Passion for customer service and high expectations for quality and accuracy.
• High school diploma or equivalent required; BS in education or relevant field preferred.
• Must be at least 18 years of age.
• Occasional travel required.
• Must be authorized to work in the U.S.

CULTURE: McGee Air Services is an entrepreneurial venture with a mindset of delivering incredible service. We are flexible, adaptable, resourceful, collaborative, and inclusive.

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services - An Alaska Airlines Company