Business systems analyst

Job Summary:

As a Senior Business Systems Analyst at Publicis Sapient, you will be responsible for identifying options to improve business systems and processes. In this role, you will bridge the needs of the business through the analysis and communication of requirements. You will collaborate with stakeholders undertaking major Digital Business Transformation (DBT) engagements to understand their business, end-customer needs, and then constantly deliver value with fast increment cycles.

Your Impact:

• Partner with stakeholders, strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and user experience.
• Research, capture, define, and analyze business and user needs.
• Develop detailed documentation including business requirements, functional specifications, and user stories.
• Conduct thorough, data-driven analysis and recommend effective solutions.
• Help resolve issues, risks, and dependencies.
• Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value.
• Validate and present the business case to the C-level executives and lead business reviews to ensure the team prioritizes the right features.
• Serve as a voice of the user among the cross-functional team, always understanding the user needs.
• Establish objective goals with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes.
• Collaborate with product owners, solution managers, and cross-functional product managers to ensure alignment.
• Collaborate with system architects to envision and prioritize system enablers.
• Build and maintain a trusting relationship with stakeholders, teams, and vendors; develop influence without authority.

Qualifications

Experience Guidelines:

• Experience working with a multi-disciplinary team on customer-focused products and services.
• Proven ability to prioritize multiple demands and obtain buy-in from stakeholders.
• Practice in workshop facilitation to cultivate ideation.
• Familiarity with database, visualization, and data science tools e.g., SQL, Python, APIs.
• Able to analyze complex business requirements and design practical solutions.
• Excellent communication, problem-solving, and analytical skills.
• Strong judgment, issues management, and problem analysis techniques.
• Strong presentation, facilitation, time management, and prioritization skills.
• Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments.
• Proven track record of working with senior client stakeholders and diverse teams as a servant leader and steward of economic and customer value.
• Mastery in leading change and inspiring others to change behaviors.
• Influencer in continuous learning and innovation.

Education:

• Bachelor's degree minimum, in Computer Science or related field.

Additional Information

Benefits of Working Here:

• Flexible vacation policy; time is not limited, allocated, or accrued.
• 16 paid holidays throughout the year.
• Generous parental leave and new parent transition program.
• Tuition reimbursement.
• Corporate gift matching program.

Pay Range: $90,000 - $150,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at or you may call us at +1-617-621-0200.

Your information will be kept confidential according to EEO guidelines.

Company Description:

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.

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