Director, Hyperscaler and Data Center

Lumen Director, Hyperscaler and Data Center Frankfort, Kentucky Apply Now

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

The Role

We are looking for a visionary leader who will join our team as the Director Product Segment – to drive the responsibilities of the Hyperscaler/Data Center product segment. This includes engaging stakeholders to align on clear, actionable product strategy and priorities for the Hyperscaler/Data Center segment to deliver optimal results for customers and Lumen.

The Main Responsibilities

1. Serve total accountability for the success and growth of the Hyperscaler/Data Center product segment, including owning and driving a strong P&L.
2. Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to develop requirements, prioritize enhancements, and drive best in class product experience for customers.
3. Responsible for product solution creation and collaborating with cross-functional partners like GTM team on how to "productize" the solution.
4. Work closely with SVP Product Segments to keep all key stakeholders aligned.
5. Define, monitor, and improve all key product segments metrics including but not limited to adoption, customer net promoter score (NPS), volume of leads, and more.
6. Prioritize the product roadmap for the Hyperscaler/Data Center segment in line with market research, customer feedback, and ecosystem partners’ capacity.
7. Lead the identification of and capitalization on emerging opportunities within the Hyperscaler & Data Center segment, fostering innovation to maintain a competitive edge and drive future revenue growth through creative and leading solution launches.
8. Ensure clear communication between the Hyperscaler & Data Center segment and GTM & Business Operations functions for seamless working relationships.
9. Identify revenue growth opportunities within the segment and communicate potential overlap in opportunities with other segment leaders to drive alignment.

What We Look For in a Candidate

1. Bachelor's degree or higher in Business or a related field.
2. 7+ years of leadership or experience in a large-scale product and/or segment leadership role, the Hyperscaler/Data Center product segment is a bonus.
3. Proven track record of launching successful products in the Hyperscaler/Data Center segment through a blend of technical, creative, business, and marketing skills.
4. Superior communication, leadership, team building, and people management skills.
5. Ability to prioritize among competing opportunities, balance customer needs with business priorities, and clearly articulate the rationale behind decisions.
6. Experience and familiarity with Dark Fiber, Colo VPN, Internet on-Demand, IP VPN, Wavelengths, and ethernet products as they relate to Hyperscaler/Data Centers.
7. Experience as a general manager.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

1. $128310 - $171080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
2. $135060 - $180080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
3. $141820 - $189090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
4. $148570 - $198090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive.

What to Expect Next

Requisition #: 335410

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.