Patrol Dispatcher

Company:  Stratton Mountain Resort
Location: Lebanon
Closing Date: 25/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description

Seasonal (Seasonal)
At Stratton, we are a team of people who work extremely hard and take our jobs very seriously, without forgetting how to laugh and have fun. We choose people that display the talent and attitude that exemplify the high level of service our guests expect and deserve. Our vision is to be A BOLD MOUNTAIN COMMUNITY CULTIVATING EXTRAORDINARY EXPERIENCES.
BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?
Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

  • Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
  • Free or discounted multi-resort dependent season passes
  • Free or discounted IKON pass
  • Discounted golf & fitness center memberships
  • Employee childcare rates & discounted seasonal programs
  • Retail + F&B discounts
  • Friends & family tickets
  • Onsite medical clinic
  • Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
  • 401(k) plan with company match
  • Discounted tuition plan
  • Paid parental leave
  • Paid sick time, FTO, Vacation
Additional perks & benefits for year round employees
POSITION SUMMARY
The Dispatcher is the point of contact for all on-hill operations and a member of the Patrol Team. This team member will ensure smooth on-time opening/closing of the resort and keep key personnel within the resort informed of progress and anticipated delays. This is a seasonal position, with full-time and part-time opportunities available. This position pays $24.00/hr.
ESSENTIAL DUTIES
  • Record trail openings and closings
  • Coordinate and record patroller and equipment response to on hill incidents
  • Coordinate EMS response on the resort and surrounding communities
  • Records and announces all lift openings, closings, delays and service interruptions
  • Coordinate and communicate information that impacts on-hill operations
  • Additional duties as assigned
EDUCATION & EXPERIENCE REQUIREMENTS
Education:
  • High School Diploma or equivalent
Experience:
  • Previous dispatch experience preferred
  • Previous snowmobile operation required
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
  • Must be 18+ years of age
  • Valid Driver's License required
  • Advanced knowledge of Microsoft Office Suite
  • Strong verbal, written and radio communication skills
  • Familiarity with, or willingness to gain a greater knowledge of, Stratton's trails, lifts, and mountain operations
  • Ability to multitask and prioritize in stressful situations

PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work weekends, holidays, and occasional evenings.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
An Equal Opportunity Employer
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Stratton Mountain Resort
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