System Engineers - Sr/ MID / JR

System Engineers - Sr/ MID / JR
5600 Fishers Lane, Rockville- MD- Onsite/Hybrid- Local DMV resources preferred.
Long term contract
Ticket/Service Management and operations

• Participate in after-hours on-call activities, by responding to alerts within 30 minutes and working issue to closure by resolving the issue or escalation within escalation tree (which includes federal staff/management).
• Develop and maintain user, system operations, Concept of Operations (CONOPS), infrastructure diagrams, Standard Operating Procedures (SOP's), testing procedures, implementation plans and other documents as necessary.
• Use Established Standard Operating Procedures (SOPs) and take ownership of developing and modifying SOPs to improve process or address gaps.
• Monitor and resolve issues. Ensures unresolved issues are logged and communicated to DIS management.
• Create, manage and deliver reports to show trends, or problems and develop remediation plans to address issues.
• Deploy, monitor, renew, install and revoke TLS certificates using Government provided PKI.
• Provide recommendations for enhancements to technical representative and COR. For approved remediation, develop and execute plans to address these problems.

Storage, Backups/Recovery

• Ensure HPE OneView products/application complete application backups on a nightly basis.
• Create and manage backup policies for Veritas NetBackup, NetApp, and Azure backups for all systems ensuring either all systems are backed up or have a approved documented exception
• Ensure storage systems (includes controllers/ subcomponents, disk shelves/disk and Fiber switches, tape library components and subsystem tasks such as deduplication) are running optimally at all times and provide recommendations/actions taken/issues resolved in a monthly report

Compute/Server management.

• Provision and deliver virtual and physical servers (on premise and in the cloud). This includes Windows/Linux Operating Systems, VMware hosts, VMware virtual appliances, Cloud virtual machines, Containers. Servers shall be delivered to customers within 3 days of service request.

IAM

• Identity and Access Management
• Perform Active Directory operations/maintenance.

Thanks & Regards
Manoz Krishna | Talent Azquisition Specialist
Email: | Ph: 443-832-6101 Ext:129