Program Director, Mission Investment Services

Company:  Notre Dame Federal Credit Union
Location: South Bend
Closing Date: 24/10/2024
Salary: £125 - £150 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description

Notre Dame Federal Credit Union humbly began in 1941 as a conversation between two professors from the University of Notre Dame. Now, over 75 years later, we have grown into a national, award-winning financial institution serving over 56,000 members worldwide. We consider our partners (employees) to be one of our greatest assets to this success. We strive to make great things happen for our members and partners by changing one life every day. If you share that same passion for making an impact on someone’s life, you should apply to join the Notre Dame FCU family.


PRIMARY FUNCTION:

Responsible for the development and performance of Financial Consultant and Wealth Advisor activities. Provides leadership towards the achievement of maximum profitability and growth of Mission Investment Services (MIS), in line with Notre Dame FCU’s mission, vision and values. Implements plans and strategies to expand the client base in the applicable programs for the advisors, sales assistants, and internal partners. Responsibilities include improving business operations and efficiency by utilizing the available tools, resources, and technology. Responsible for ensuring client satisfaction through periodic communication meetings to include assessment of service level responsiveness, training, and marketing.

ESSENTIAL DUTIES & RESPONSIBILITIES:

This position must effectively carry out the essential duties of this position in a manner that consistently demonstrates the Core Values of the Credit Union in a positive manner. The essential duties and responsibilities include the following, however other duties may be assigned as needed.

  • The top priority for this position is responsibility for recruiting new advisors (branch or independent) and strategic acquisitions of books of business.
    • Maintain relationships with recruiting partners.
    • Proactively connect with prospects through LinkedIn and outbound phone calls.
    • Communicate opportunity and value proposition to prospective candidates.
    • Negotiate transition with broker dealer.
    • Onboard new advisors.
  • Responsible for providing program management support and work with credit union partners to garner internal integration and support of MIS.
  • Implement business development opportunities to grow organically.
  • Perpetuate and enhance the Financial Education process by coordinating seminars, presentations, and training sessions.
  • Financial Advisor Coaching to include one-on-one communication meetings to help Advisors:
    • Increase new client acquisition and retention of existing clients.
    • Onboarding, training, and retention of new advisors and assistants.
  • Reporting to financial institution management
    • AUM, GDC/Revenue, New clients, recruiting initiatives.
  • Responsible for meeting all applicable statutory and industry requirements and standards for licensing and registration.
  • Must comply with all credit union policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  • Coordinate with the credit union’s wholly owned trust company, Mission Trust, to generate additional fiduciary business through the directed or delegated trust model.

SUPERVISORY RESPONSIBILITIES:

Supervises all Financial Consultants, Wealth Advisors, and Assistants in the MIS department.


QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE:

  • Five (5) or more years’ experience in a financial services role required. Prior Wealth Management, Private Banking, Investment Advisor, or sales/client experience required.
  • Bachelor's degree in Business, or a business-related field is preferred.
  • This position will require the securities licenses SIE, 6, 63, Life/Health Insurance, Series 7 and 66. Maintaining the license requirement is also required of the position.
  • Understands and is accountable for executing all job functions in a way that is consistent with all requirements of state statutes, NCUA, SEC, FINRA/SIPC.
  • Ability to work in a self-directed and collaborative environment.
  • Strong computer skills (Excel); ability to learn in-house programs and tools quickly.
  • Strong time management and organizational skills.
  • Demonstrate a high degree of initiative, urgency and accountability. Excellent interpersonal communication skills.

LANGUAGE SKILLS:

A qualified individual must be able to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations. This position will require the ability to write reports, business correspondence, and procedure manuals and strong communication skills are necessary to effectively present information and respond to questions from groups of managers, Executives, the Board of Directors, and others involved or associated in the investment and trust networks.

MATHEMATICAL SKILLS:

A qualified person must have the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute a rate, ratio, and percent and to draw and interpret bar graphs using standard software.

REASONING ABILITY:

A qualified person must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written form, including but not limited to business financial statements.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by a partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the partner is regularly required to use hands to handle or feel objects or controls and talk and hear. The partner frequently is required to walk and sit. The partner is occasionally required to stand, reach with hands and arms and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus. The partner must occasionally lift and/or move up to 15 pounds.

MENTAL DEMANDS:

The partner is frequently required to use alertness, precision, resourcefulness, problem solving, numeric, persuasiveness, auditory perception, memory, creativity, concentration, judgment, writing ability, reading ability, reasoning, imagination, initiative, patience, visual perception, comparing and analyzing.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those a partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet to moderate.

REGULATORY COMPLIANCE & CONFIDENTIALITY:

Follows regulatory and policy compliance requirements, which would include those efforts in compliance with Bank Secrecy Act (BSA), Office of Foreign Asset Control (OFAC) and Anti-Money Laundering (AML) Regulations, and other compliance related Policies. Also, this position requires maintaining confidentiality with regard to non-public information about our members and Notre Dame Federal Credit Union.

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