Store Manager

Position Purpose:

Store Managers (SMs) are accountable for leading profitable operations of their store. They are responsible for executing the three focal points of the company's retail strategy: customer service, in-stock, and store appearance. SMs achieve profitability by coaching and developing associates to drive sales, resolving people issues, utilizing financial and store reports to identify operational opportunities, monitoring market trends, and executing effective game plans to improve in these areas. They must effectively communicate the company's retail strategy and ensure its execution through strategic planning and timely follow-up. SMs engage in all aspects of the business, including sales and profit drivers, operational excellence, and the people-side of the business. They establish a presence in their store by conducting regular store walks, town hall meetings, and staff meetings with associates. A successful SM leads by example as a champion of people while delivering consistent results in sales, service, and profitability through operational excellence.

• Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store's direction, and resolve issues; Ensure execution of the company's strategy and direction through Playbooks and Priority Communications.
• Analyze and interpret sales and financial reporting to assess opportunities and determine successes in key areas; Review and analyze store's shrink and safety performance; identify trends and implement appropriate game plans for improvement.
• Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service, and profitability opportunities, and create effective game plans for necessary improvements.
• Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; Monitor associate engagement levels and drive employer of choice initiatives.
• Teach, coach, and train store management and Associates on operational processes, merchandising standards, store appearance, and profitability.
• Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; Evaluate in-stock levels of merchandise and ensure follow-through by store management on resolving out of stocks.

• Position Reports to District Manager
• Position has 4-9 Direct reports

• Typically requires overnight travel less than 10% of the time.

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• At least 3 years prior merchandising and/or operational experience
• At least 3 years leadership experience, preferably big box retail
• Ability to work a flexible, minimum 55 hour weekly schedule

• The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED.

• 2

• Ability to interpret sales reporting documents
• Experience in leveraging sales and profit opportunities through shrink management and safety performance