Customer Experience Rep (PRN-Variable)

Inspire health. Serve with compassion. Be the difference.

Job Summary

To perform duties of a barista in food/beverage preparation in accordance with sanitary regulations. Requiring the use of an industrial cappuccino machine and previous experience preparing custom & menu based cappuccino, latte and iced coffee drinks; as well as experience using a cash register and ability to provide stellar customer service to our patients, employees and customers.

Accountabilities

This employee is responsible for the following responsibilities:

• Provides quality beverages, whole bean and food products consistently for all customers by adhering to all recipe and presentation standards.
• Follows health, safety and sanitation guidelines for all products.
• Assists customers with beverage and retail sales. Operates cash registers and credit card machines.
• Cleans Coffee machines, preparation area and gift shop.
• Provides exceptional customer service at all times.
• May assist in directing other team members and supervisor duties in the absence of the Supervisor.
• All other duties as needed for the efficient operation of the department.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

• High school diploma or equivalent
• 2 years - Healthcare experience

Required Certifications/Registrations/Licenses

• N/A

In Lieu Of The Minimum Requirements Listed Above

• 18 months post High School or Associates degree with 1 year experience Healthcare experience. Bachelors with no previous experience required.

Other Required Sills and Experience

• Call center experience - Preferred
• Service Now experience - Preferred
• MyChart Patient Portal experience - Preferred

Work Shift

Variable (United States of America)

Location

Baptist Easley Med Campus

Facility

9001 Upstate Auxiliary

Department

90018711 Coffee Shop

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.