IT Specialist - Dental Field

Join the BDG Dental Services Team as an IT Specialist!
At BDG Dental Services , we prioritize our team members, providing the personalized support and attention you need to thrive. Our focus on career growth, communication, and leadership empowers you to enhance patient care through BDG's comprehensive "Lifetime Dental Care" philosophy.
With 16 locations across Nevada and plans for expansion, we are continuously seeking dedicated individuals to join our growing team. Learn more about us at BostonDentalGroup.com.
Why BDG Dental Services?

• Comprehensive Health Benefits (Medical, Dental, and Vision Insurance)
• 401K Retirement Plan
• Paid Time Off & Paid Holidays
• Nevada Paid Leave
• Career Advancement Opportunities
• BDG University : Continued Education & Ongoing Training
• Strong Business Support Team
• Exciting Company Events & Community Outreach Initiatives

Position Overview: We are seeking an IT Specialist to provide critical tech support across our dental offices. You will be the first line of defense in troubleshooting and resolving IT issues, ensuring seamless operations for both staff and patients. Working closely with the IT Manager, you will manage hardware, software, and network systems while maintaining high standards of customer service.
Key Responsibilities:

• Provide responsive support to team members via email, phone, or in person.
• Troubleshoot hardware, software, and networking issues.
• Install, modify, and repair computer systems and software.
• Communicate with the IT Manager on unresolved issues and potential system improvements.
• Ensure compliance with IT security procedures.
• Maintain inventory of hardware and software.
• Assist in training staff on dental practice platforms and IT tools.

Qualifications:

• 2-4 year degree in Information Technology or related field.
• 2-3 years of IT support experience in a professional environment; healthcare experience preferred.
• CompTIA A+ certification required.
• Experience with server and network administration (Active Directory, DNS, VOIP, TCP/IP).
• Knowledge of security protocols (firewalls, VPNs, anti-virus software).

Skills & Abilities:

• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to prioritize and multitask in a fast-paced environment.
• Team player but able to work independently.

Why You'll Love Working at BDG: In addition to competitive benefits, we offer ongoing training through BDG University , career growth opportunities, and participation in exciting company events. Join our mission of providing exceptional dental care and be part of a dynamic, growing team!
Apply today to begin your rewarding career with BDG Dental Services!