Human Resources Assistant

JOB DESCRIPTION
Job Title:
Human Resources Assistant
Department:
Human Resources
Reports To:
Director of HR for Houston
Position Summary
Maintains accurate and up-to-date human resource files, records, and documentation. Answers frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refers more complex questions to appropriate senior-level HR staff or management.
Essential Competencies & Responsibilities
• Assisting with day-to-day operations of the HR functions and duties
• Providing clerical and administrative support to Human Resources executives
• Compiling and updating employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Coordinate HR projects (meetings, training, surveys etc)
• Deal with employee requests regarding human resources issues, rules, and regulations
• Properly handle complaints and grievance procedures
• Assist in preparing for and conducting initial orientation to newly hired employees
• Assist with training and creating training materials for both employees and managers
• Any other duties as assigned
Qualifications
Education and Experience:

• High school diploma or equivalent required
• Associate degree or higher preferred
• Medical office experience preferred

Knowledge, Skills, Abilities

• Safety and Confidentiality - Follows OSHA regulations and the safety guidelines of the Practice. Follows HIPAA policies and procedures. Respects and maintains patient confidentiality.
• Organization - Uses time efficiently by prioritizing and planning work activities; is methodical and efficient in structuring tasks to be accomplished.
• Professional Maturity - The ability to separate emotional feelings from the real issues at hand. The ability to legitimately and objectively challenge the substance of our beliefs and biases of our observations.

• Time Management - Managing one's own time and the time of others; the ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Interpersonal Communication - Writes and speaks effectively based on the psychological, relational, situation, environmental and cultural dynamics within the situation
• Communication - The ability to write and speak effectively using appropriate convention based on the situation; actively listens to others, asks questions to verify understanding, and uses tact and consideration when delivering feedback to others.

Physical Demands
Physical Demands: Tasks and expectations may vary by team. Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.
Work Environment
Well-lighted, heated and/or air-conditioned indoor clinic office setting with adequate ventilation; Moderate noise (examples: business office with computers and printers, light traffic) Typical schedule is Monday through Friday with regular working hours; Occasional overtime and travel within Houston may be required.