Company Description
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this leadership role you will lead the day-to-day operations of the senior living community to ensure the highest quality of hospitality and resident satisfaction.
Job Description- Act as the on-site executive for all operations, including being the main point of contact for all staff, residents, prospects, community organizations, government agencies and the public when needed.
- Maintain resident retention by working with residents and their families, dealing with any issues that arise.
- Respond and follow up with all walk-ins, phone-ins, mail-ins timely and appropriately.
- Keep up to date with information about competitors.
- Meet all expectations of meaningful contacts, leases and occupancy.
- Maintain budget accountability and cash flow; aggressively anticipate and minimize negative budget variances and deficits.
- Hire, train, discipline, and terminate employees in accordance with Senior Lifestyle Corporate policy.
- Maintain all local, state, and federal licenses for the community.
- Lead staff meetings.
- Promote and protect resident rights; assisting residents to make informed decisions and treating them with dignity and respect.
- Become an intricate part of the community in social and civic affairs by representing the community in local, state, and professional organizations.
- Manage other support level and management roles as needed.
- A Bachelor’s Degree is preferred.
- 3+ years of sales and marketing or business management experience, preferably in the Senior Housing Industry.
- You professionally communicate and listen to residents, guests, and coworkers.
- You have great management skills and a willingness and desire to work harmoniously with all staff members.
- You have the ability to switch tasks quickly and often.
- You currently have an active Driver’s License.
Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.
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