Quality and Safety Manager

All jobs at Southern Champion Tray (SCT) require Team members to act in accordance with the shared Core Values & Operating principles of the company as they perform specific job functions. These include:

• Trustworthy – We strive for our actions to match our words in all our relationships.
• Servant – Hearted – We enable and empower our team to serve the needs of customers, Team members, suppliers and the community.
• Relational – We aim to build healthy relationships while fostering and environment that promotes compassion, balance, and personal and professional growth.
• Resourceful – We value strategic insourcing, first looking to create solutions internally, and then looking to apply that knowledge to future opportunities.

PRIMARY RESPONSIBILITY:

The Continuous Improvement Manager has significant organizational impact responsible for establishing, leading and maintaining compliance in regard to Operational Excellence, Workplace & Food Safety and Quality Management. As a member of the Leadership Team, will be responsible for developing strategic initiatives, programs and best practices while upholding SCT’s Mission, Vision & Values. Actively collaborates with leaders, key stakeholders and plant operations to influence change, increase engagement and align resources.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Workplace & Food Safety

• Overall responsibility for compliance with guidelines established by Local, State & Federal mandates or programs as it relates to Food Safety, Good Manufacturing Practices, HACCP, BRC certification, Workplace Safety and OSHA
• Establish proactive measures to instill and maintain a safe working environment focused on engaging, influencing and leading behavior-based safety programs and practices within all areas of the office and plant/operations
• Ensure thorough completion of investigations regarding near misses and safety incidents and actively participate in developing corrective actions and effectively communicating those changes across the organization
• Develop and lead a cross-functional safety team to actively participate in safety audits across the plant and the roll out of various safety improvement initiatives
• Develop and lead a cross-functional Emergency Response Team equipped with robust and relevant training ensuring all members are adequately trained and prepared
• Develop and maintain annual training schedule ensuring adherence to required trainings and documentation to support
• Develop and deliver effective and impactful monthly safety trainings utilizing various learning methodologies; establish methods to evaluate comprehension and effectiveness
• Establish Safety Metrics and KPI’s and routinely communicate results
• Develop and oversee safety audits and the certifications for each specific machine center
• Responsible for conducting new hire Safety Orientation & Training during new team member on-boarding; ensure safety training compliance for all temporary workers

Quality

• Influence and drive a quality focused culture enthusiastically engaged in upholding and maintaining audit readiness at all times while maintaining best-in-class ratings for food safety and industry specific certifications
• Develop and clearly communicate adequate internal specifications to meet or exceed customer requirements
• Develop and maintain robust internal audit system while influencing organizational adherence to SCT’s Quality Management System and compliance with all GMP and food safety certification guidelines
• Actively participate in activities to remain current and informed on certification changes, updates and industry best practices while effectively communicating to all stakeholders
• Develop and communicate performance metrics in a method & manner that becomes actionable and accountable; prepare required reporting and lead Quarterly Management Reviews
• Review and analyze quality non-conformances to drive corrective and preventative action and communicate appropriately; partner with Plant Supervisors to communicate out customer complaints, train and coach operators/ plant team members ensuring adherence to customer specifications
• Actively communicate with customers and vendors in developing and communicating corrective actions in a timely manner; facilitate and manage supplier, subcontractor, and customer audits
• Plan and organize plant-wide trainings and programs that promote a customer-centric culture and development of internal “Customer Champions” that are focused on product quality and reliability
• Collaborate closely with Corporate Shared Services to align and promote org-wide initiatives and utilization of resources; support all SCT locations with developing, supporting and maintaining quality standards and expectations

Continuous Improvement

• Lead Continuous Improvement activities focused on operational excellence to drive results across production, quality and safety while reducing costs and eliminating non-value add activities
• Utilize Project Management principles and Lean Methodology to lead projects across all areas of the plant; promote and drive participation of cross-functional, continuous improvement and 5S teams
• Actively coach and train team members in aspects of lean manufacturing and continuous improvement; participate in conducting Yellow Belt training and certification of team members
• Increase efficiencies and reduce waste through deployment of lean manufacturing methodologies; engage in a continuous review of job duties, workflows, workstations, equipment, and processes
• Develop and communicate performance metrics in a manner that becomes actionable and accountable
• Develop and implement project plans, processes and systems as assigned by Site Manager

EXPERIENCE / QUALIFICATIONS:

• Bachelors Degree in Manufacturing / Industrial Engineering, Business, or related field is preferred
• Minimum of 5 + years of directly related experience in a manufacturing, production or operations role; corrugated packaging experience is preferred
• Demonstrated working knowledge and direct experience with Workplace Safety, OSHA compliance, GMP, food safety and quality certifications (BRC, SQF, AIB, etc)
• Six Sigma and/or other professional Lean Manufacturing training and/or certifications required; Black Belt certification is a plus
• Highly relational with the ability to engage and influence others towards change within a 24-hour production facility
• Excellent presentation and training skills
• Must be willing to travel as needed up to10-20%