FINANCIAL ACCESS SPECIALIST 1

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Department: UW MEDICINE - INSURANCE ELIGIBILITY & COUNSELING

Job Location: UW Medical Center - Montlake

Posting Date: 10/21/2024

Closing Info: Closes On 11/22/2024

Union Position: Yes

Shift: First Shift

Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.

UW MEDICINE - INSURANCE ELIGIBILITY & COUNSELING has an outstanding opportunity for a Financial Access Specialist 1 .

WORK SCHEDULE

• 40 hours per week
• Mondays - Fridays, 8:00 am - 5:00 pm

POSITION HIGHLIGHTS

• Provide prompt and courteous insurance clearance service using your excellent communication skills with internal and external customers.
• Be a part of a team dedicated to supporting UW Medicine where Patients Are First.
• Areas of coverage may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also verifies L&I, Crime Victims and other coverages.

DEPARTMENT DESCRIPTION

• The UW Medicine Insurance Eligibility and Counseling Services Department (IECS) functions in assisting patients to apply for appropriate funding/insurance; obtaining and verifying the insurance coverage and benefits for facility and professional services, which may include emergency services, inpatient hospitalization, transportation, rehab, therapies, nursing home placement, home health care/durable equipment, outpatient surgeries, clinical visits, and specialized procedures; also with application and verifying L&I, Crime Victims and other coverages.
• Our team values excellent customer service, timely response, accurate authorization, and courteous processing of calls.

PRIMARY JOB RESPONSIBILITIES

• Participate in on-the-job training to learn to coordinate the insurance clearance process, as well as various functions associated with obtaining and verifying the insurance coverage and benefits for facility and professional services.
• Review scheduled appointments through patient work queue, and obtain insurance authorizations through assigned payer administrators.
• Verify/document patient eligibility and benefits; document progress in EPIC auth/cert and REG.
• Refer uninsured patients for Medicaid/Charity eligibility screening; call referring providers to obtain referrals or to initiate authorization.
• Prepare estimates of fees upon request from Patient Care Consultants, and review payment options with patients.
• Collect payments and process using cash drawer in EPIC.
• Call patients to provide overview of limited medical benefits and Out-of-Pocket cost; prepare Notice of Non-Coverage form for patient signature.

REQUIRED POSITION QUALIFICATIONS

• High School diploma or GED certificate plus one year of experience in a medical office setting; OR, equivalent education/experience.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists, and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student, and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives, and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.