Position Summary
The role of the District Team Leader is to drive the company’s key performance indicators by delivering an exceptional customer store experience through the Store Team Leaders that they supervise.
POSITION TITLE: DISTRICT TEAM LEADER
REPORTS TO: Regional Director
SUPERVISES: Store Leadership Teams
Responsibilities
Leadership
- Motivate team through a compelling vision and direction to encompass American Eagle Outfitter’s Core values.
- Form partnerships with upward management and key business partners.
- Act as a leader amongst peers in the field and with Home Office.
- Lead consistent store visit evaluations and provide proactive feedback.
- Communicate clear expectations and hold the store teams accountable to achieving all brand, performance and behavior standards.
- Conduct productive conference calls & team meetings.
- Proactively seek personal learning and development opportunities.
People Development
- Recruit, hire, develop and retain top management talent for the region, to include filling all open positions in a timely manner.
- Develop an effective succession plan that lead to internal promotions.
- Train store leadership and create development plans.
- Recommend and approve all salaries and wage changes in conjunction with conducting and approving performance appraisals for management.
- Recognize performance issues in a timely manner and partner with Regional Director and Human Resources to develop action plans for resolution.
Visual Merchandising
- Ensure that all visual directives are executed seamlessly and within scheduled time frame and allotted payroll budget.
- Maintain extensive knowledge of product assortment and key items.
- Communicate current trends and competitor strategies in the market.
- Ensure stores are properly assorted in partnership with Regional Director and Allocation.
- Analyze, identify and capitalize upon opportunities for increasing revenue and profitability.
Drive for Results
- Drive brand loyalty through demonstrating sales leadership, coaching and connecting with the customer experience.
- Establish and lead the execution of district business strategies to drive store Key Performance Indicator (KPI) results that maximize performance and achievement of sales plan and goals.
- Control all aspects of the annual budget process, to include sales, controllable expenses, payroll and annual shrink results.
- Communicate business needs for the district and company that play an active role in driving results.
- Plan and execute effective, productive store visits reviewing KPI performance, Personnel, Visual Merchandising, Operations and key‐business initiatives.
- Hold Store Team Leaders accountable for execution of all operational responsibilities and instill a high standard for compliance.
Qualifications
- Bachelor’s Degree in Business Administration, Supply Chain/Logistics, Finance, or related field preferred.
- 6+ years of progressively more responsible retail experience, including at least 3+ years of Store Management experience.
- 3+ years of multi-store supervision experience strongly preferred.
- Overnight and daily travel is required.
- High degree of proficiency Google suite, Gmail & Internet applications.
- Strong analytical, prioritizing, interpersonal, problem‐solving, presentation, budgeting, project management (from conception to completion), & planning skills.
- Strong verbal and written communication skills.
- Demonstrated collaborative skills and ability to work well within a team.
- Ability to work with and influence peers and senior management.
- Ability to work in a fast‐paced and deadline‐oriented environment.
- Self‐motivated with critical attention to detail, deadlines and reporting.
- Must be able to perform all essential job functions identified in the “District Team Leader essential job functions.”
Pay/Benefits Information
- Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
- Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
- Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.
- AEO may also provide discretionary bonuses and other incentives at its discretion.
About Us
American Eagle Outfitters (NYSE: AEO) is a portfolio of unique, loved and enduring brands with merchandise assortments that consist of high-quality, on-trend apparel, intimates, activewear, accessories, and personal care products.
AEO operates stores in the United States, Canada, Mexico, and Hong Kong, and ships to approximately 80 countries worldwide through its websites. American Eagle and Aerie merchandise also is available at more than 300 international locations operated by licensees in approximately 30 countries.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
JOB INFO
Job Identification 6152
Job Category: Store Operations
Posting Date: 2024-09-10T20:16:03+00:00
Job Schedule: Full time
Locations: Los Angeles, CA, United States
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