Join us in Shaping our Future!
If you're looking for a company that offers both job stability and the opportunity for personal and professional growth, Power Test is the place for you.
Why Power Test?
Financial Stability: Over 90 years in business, our sustained growth is a testament to our prudent financial management and our ability to adapt to changing market dynamics.
Career Advancement: Many of our team members have enjoyed long and fulfilling careers with us, with opportunities for advancement.
Industry Leader: Join a company that is recognized as an industry leader and pioneer.
Community Involvement: Share time, talent, and treasure in the community through group projects, eight hours paid charity time off, donation drives, and employee donation match.
Summary:
The Aftermarket Parts Leader is responsible for managing the supply chain, inventory, and customer service functions specifically for aftermarket parts. This role emphasizes ensuring availability of quality, parts through effective demand planning, sourcing, and data-driven inventory management. The Aftermarket Parts Leader will work closely with procurement teams, suppliers, and internal stakeholders to ensure the highest levels of customer satisfaction while navigating the unique challenges of aftermarket parts management.
Key Responsibilities :
Leadership Responsibilities
- Lead, mentor, and develop a team to ensure high levels of performance, safety, and professionalism.
- Conduct timely and constructive performance reviews, skills development/training, and planning.
- Develop personnel, setting biannual goals that align with the companys strategy and objectives.
- Discipline and terminate employees as needed and in accordance with company policy.
Inventory Management
- Monitor and manage inventory of aftermarket parts, ensuring a balance between stock availability and cost control.
- Use data analysis to track part performance, market trends, and supplier lead times specific to aftermarket sourcing.
- Perform regular stock audits and reconciliation, focusing on preventing obsolescence and excess inventory of rapidly changing aftermarket parts.
Demand Planning
- Use customer purchase trends, historical data, and market research to forecast demand for aftermarket parts.
- Account for the variability in aftermarket part quality, availability, and lead times when developing forecasts.
- Collaborate with the sales and marketing teams to introduce new aftermarket products in response to market needs.
- Oversee the pick, pack, and ship processes to ensure aftermarket orders are fulfilled accurately and within promised delivery dates.
Customer Relations
- Serve as the primary point of contact for customers seeking aftermarket parts, providing accurate information on availability, quality, and compatibility.
- Ensure customer satisfaction through effective communication (including Net Promoter Score survey), problem-solving, and service excellence.
- Address any customer complaints or concerns regarding aftermarket part performance or delivery issues.
Data Analysis & Reporting
- Analyze aftermarket parts performance data to optimize inventory levels, identify underperforming items, and assess supplier reliability.
- Regularly present reports on inventory turnover, fill rates, and customer satisfaction, highlighting aftermarket-specific metrics such as returns or warranty claims.
- Monitor key performance indicators (KPIs) such as ship-within-promise date, order accuracy, and on-time delivery rates
- Perform other duties and responsibilities as requested or required.
Capabilities & Competencies:
Upholds Power Test values
Leadership
- Demonstrate the ability to see and understand the strengths and limitations of individuals, situations, and organization. Makes a balanced assessment of people and situations to ensure that the right people are in place to produce and address future needs.
- Fosters long term development of their own and each member of their teams competencies.
- Casts a clear and inspiring vision and leads groups of people to work effectively toward common goals.
Focus on Customer
- Desires to help or serve internal and external customers to meet their needs.
Working Across Boundaries
- Demonstrates the ability to work freely across the organization, breaking down organizational barriers by actively seeking and valuing different individual perspectives.
- Actively supports and enacts team, cross-team, and organizational decisions, setting aside concerns about control or credit. Acts in the interest of what is best for the enterprise.
Performance Accountability
- Holds self and others accountable for the teams performance.
- Sets a high standard of performance with clear expectations, monitoring work and output, while ensuring expectations are met.
Education / Experience Requirements:
- Bachelors degree in supply chain management, business or related field desirable or equivalent experience.
- Minimum 5 years of experience in inventory management, demand planning, or a similar role, ideally within the aftermarket parts industry.
- Minimum five years of leadership experience
- Familiarity with aftermarket supply chain, sourcing, and quality control processes.
- Strong data analysis skills and experience with inventory management systems.
- Experience leading continuous improvement initiatives in safety, quality, delivery, and productivity.
Knowledge, Skills & Abilities (KSAs):
- Demonstrated experience running a service parts operation for an industrial equipment manufacturer.
- Relevant industrial experience (high mix/low volume).
- Excellent in Microsoft Office products, including Word, Excel, PowerPoint, and Access.
- Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams, and customers.
- Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Preferred Knowledge, Skills & Abilities (KSAs):
- Knowledge of lean principles, and continuous improvement methodologies.
- Enterprise Resource Planning; Demonstrated effective use of CRM and ERP systems Experience with Infor Visual ERP tool preferred or related experience with SAP, Oracle, JD Edwards, NetSuite etc.
- Advanced Data Analytics Margin Analysis, Regression Analysis, Pattern recognition, Statistical analysis.
Total Reward Offerings:
- Competitive salary and performance-based bonuses.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development and training opportunities.
Company Overview:
At Power Test, LLC we take pride in our unwavering commitment to excellence and our track record of sustained financial growth. As an industry leader in the design, manufacture, and sale of dynamometers, heavy equipment testing systems and related data acquisition and control systems, we've not only weathered economic storms but have consistently thrived, providing our employees with job stability and a platform for career growth.
EEO STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,national origin, disability, or status as aprotected veteran.