Health Technologies Admissions and Enrollment Specialist

Posting Details
Posting Summary
Working Title Health Technologies Admissions and Enrollment Specialist Role Title Education Support Spec III Role Code 29144-SW FLSA Nonexempt Pay Band 04 Position Number 29700182 Agency Germanna Community College Division Germanna Community College (Div) Work Location Fredericksburg - 630 Hiring Range $48,269- $60,604 annually, plus full state benefits Emergency/Essential Personnel No EEO Category B-Professional Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule
Monday-Thursday: 8am-5:30pm
Friday: 8am-12pm (virtual)
Or as scheduled
Sensitive Position No Job Description
Germanna Community College is a public, open access institution of higher education in the Virginia Community College System. The College is a dynamic learning organization that serves as a Germanna regional leader and preferred partner where quality learning experiences enable students to participate effectively in the social, economic, political, intellectual, and cultural life of their communities. Germanna Community College is centrally located in Fredericksburg, VA between Washington D.C. and Richmond and between the Blue Ridge mountains and the Chesapeake Bay. Full of history, the area offers a community rich with diversity, the arts, technology, vineyards, hiking, canoeing/kayaking, and many other activities.
Germanna Community College seeks a full-time Health Technology Admissions and Enrollment Specialist in Enrollment Services. This role guides students through admissions, registration, and financial aid, and refers them to Counseling, Disabilities Services, Veteran’s Affairs, Testing, and other support services. The candidate will assist Nursing and Health Technologies applicants through the Germanna application process and communicate with GCC faculty, staff, and Health Technologies personnel. They will provide accurate information on Health Technologies programs, admissions, and registration, and ensure applicants have the necessary credentials and documents. The specialist will handle in-person, email, and phone inquiries about Health Technologies programs and support prospective, new, and continuing students in accessing academic and student support services. They will collaborate with college colleagues to address enrollment barriers and aim to enroll prospects within 24-48 hours of the first inquiry.
Extensive training in the Culture of Care, a toolkit for on-the-job reference, and ongoing professional development will be provided. This position may require travel between campuses and working some evenings and weekends.
The ideal candidate will identify prospective Health Technologies students, follow up to convert them from prospects to applicants, and exhibit excellent problem-solving skills, the ability to connect with a diverse population, and attention to detail. They will provide follow-up, troubleshoot barriers, and outline the new student process.
Major Duties and Responsibilities:

• Serve as the primary point of contact for new students, decreasing fragmentation of services and providing quality care across a continuum of enrollment requirements.
• Monitor prospective student and applicant progress throughout the enrollment process.
• Provide information about Germanna Community College career and educational pathways, as well as the enrollment process for all prospective applicants.
• Guide interested students through both credit and non-credit Health Technologies admissions processes.
• Provide personalized outreach, guidance, and referrals to students, supporting them from initial interest until admission to their selective healthcare program of choice.
• Attend academic and student support departmental meetings.
• Schedule, attend, and lead Health Technology selective admissions meetings as needed in the absence of the Retention Assistant Registrar.
• Partner with Recruitment and Outreach to ensure clear and consistent communication of our programs, processes, and outcomes to healthcare partners and their constituents.
• Attend Health Technologies Open House events, both virtual and in-person.
• Collaborate with college staff, particularly health technology administration, faculty, and staff, to eliminate the need for prospective students to seek solutions independently.
• Review and resolve any student stops/holds and Plan Sequences reports to ensure records are accurate for Financial Aid.
• Guide prospective students through the credit admissions process, answering questions, connecting them with financial aid and academic advisors, enrolling them in prerequisite courses, and continuing to advise them until the selective admissions process is complete.
• Guide interested students on creating their non-credit profile and connect them with the workforce advisor for discussions about aid for the cost of the credential course.
• Oversee and lead the creation and maintenance of Health Technologies score sheets for selective admissions programs.
• Create and maintain internal Health Sciences admissions how-to guides to improve the admissions cycle processes for all Health Sciences programs.
• Maintain all nursing student files and records for each admissions cycle for accreditation auditing.
• Maintain logs and case management files to record contact, issues, outcomes, and data reporting on growth in all Health Technologies selective programs.
• Prepare new students for academic advising appointments by equipping them with information for academic planning after admissions coach onboarding conversations.
• Provide basic transcript and transfer credit evaluations.

Employees must be able to work strategically with diverse colleagues, students, and community members with a commitment to diversity as a learning outcome to be culturally respectful, professionally competent, and civically responsible.
Diversity, equity, and inclusion are core values of Germanna Community College. We recognize our responsibility to create, maintain, and nurture an academic and social environment that respects the diversity of people and ideas. We are committed to being an inclusive community that respects all cultures, experiences, and abilities and that prepares individuals to thrive in a global society. An EEO /AA Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or on the basis of disability. Germanna is an Equal Opportunity Employer/Veterans/Disabled.
Germanna is a federal contractor requesting priority referrals of protected veterans for our job opportunities.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Catra Godwin by phone at 540-423-9056 or by email .
If you would like to see a copy of our Affirmative Action Plan please contact Barbara Hall by phone at 540-834-1067 or by email
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications

• Experience in a higher education setting.
• Excellent customer service skills with the ability to provide support and guidance to a diverse student population.
• Basic understanding of academic and workforce healthcare programs processes, policies, rules, and regulations.
• Experience with Microsoft Office and database management.
• Strong communication skills, both written and verbal, for effective interaction with students, faculty, staff, and external partners
• Understanding of case management and holistic student support approaches.
• Knowledge of institutional policies and procedures with the ability to interpret and apply them.
• Detail-oriented with the ability to manage multiple tasks and prioritize effectively.
• Experience with or willingness to learn AI tools

Additional Considerations

• Bilingual (Spanish).
• Previous experience in Healthcare Admissions, Enrollment Services, Admissions Office, or related field, equivalent to relevant work experience.
• Experience using a Student Information System (PeopleSoft, Lumens, Banner, etc.).
• Experience engaging, advising, and working with a diverse student population.
• Strong organizational skills to manage student records, admissions documents, and case management files.
• In-depth knowledge of selective admissions processes and requirements specific to Health Technologies programs.
• Effective problem-solving and decision-making skills to address student inquiries and enrollment barriers.

Operation of a State Vehicle No Supervises Employees Yes Required Travel
Travel between campuses may be required.
Posting Detail Information
Posting Number CLS_3371P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 10/21/2024 Job Close Date 11/04/2024 Open Until Filled Agency Website Contact Name Catra Godwin Email Phone Number Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services ( DARS ), or the Department for the Blind & Vision Impaired ( DBVI ). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:
EEO Statement
The Virginia Community College System, anEEOemployer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, theVCCSis committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
TheVCCSis anEOEand Affirmative Action Employer. In compliance with the Americans with Disabilities Acts ( ADA and ADAAA ), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCSuses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.