At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans.
Work Location: Remote – IL with travel to PA or NYC as needed
This position is open to U.S. citizens, lawful permanent residents (Green Card holders), or those authorized to work in the U.S. without sponsorship now or in the future.
Who is Customers Bank?
Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.
What You’ll Do:
As the Compliance Audit Director at a fast-paced, technology-forward bank, you will lead a dynamic team to ensure the bank remains at the forefront of regulatory compliance and risk management. In this pivotal role, you’ll leverage cutting-edge technology and data analytics to enhance the efficiency and effectiveness of the compliance audit program, delivering strategic insights to protect and strengthen the bank’s operations.
- Lead and Innovate: Spearhead the development and execution of the bank’s compliance audit strategy, utilizing the latest audit tools and technology.
- Ensure Compliance at Speed: Oversee compliance audits across all business units, ensuring adherence to regulatory standards (e.g., OCC, FDIC, FRB).
- Collaborate Across Functions: Partner closely with business leaders and senior executives to embed compliance into all operations.
- Enhance Risk Management: Lead the identification and evaluation of compliance risks.
- Drive Regulatory Excellence: Maintain and strengthen relationships with regulatory bodies and external auditors.
- Mentor and Develop Talent: Lead a high-performing compliance audit team by fostering a culture of innovation.
- Champion Continuous Improvement: Constantly assess and improve audit processes.
- Leverage Data and Technology: Use state-of-the-art audit software and data analytics tools.
- Provide Strategic Insights: Deliver concise, impactful reports to senior management and the board on audit findings.
What Do You Need?
- Education: Bachelors degree in Finance, Accounting, Business, or related field.
- Certifications: Certified Internal Auditor (CIA), Certified Regulatory Compliance Manager (CRCM), Certified Anti-Money Laundering Specialist (CAMS), or similar certifications preferred.
- Experience: Minimum of 10 years of experience in compliance auditing within the banking industry, with at least 5 years in a leadership or director-level role.
- Regulatory Knowledge: In-depth understanding of relevant banking regulations.
- Leadership: Strong leadership and team management skills.
- Communication: Exceptional verbal and written communication skills.
- Analytical Skills: Advanced problem-solving and analytical skills.
- Technological Proficiency: Experience with Actimize and audit management software.
Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers.
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