Logistics Supervisor

Accountability: Logistics Supervisor is responsible for the receipt, inventory, and shipments of raw materials and finished goods in a manner that meets or exceeds customer demands. This is done through working closely with department lead, customer service, procurement, inventory control, and manufacturing.

Job Summary: Responsible for the supervision of all shipping, receiving and warehouse employees. Oversee third-party logistics partners. Develop SOPs and packaging specs for domestic and international shipments.

Duties and Responsibilities:

1. Ensure all materials are received promptly and accurately.
2. Oversee daily performance and completion of shipping/receiving duties bases on demand and needs of the department.
3. Assist department lead with training/cross-training of shipping/receiving staff.
4. Complete performance reviews of direct reports on an annual basis.
5. Lead and or assist with continuous improvement projects.
6. Collaborate with internal teams to optimize supply chain efficiency.
7. Investigate customer shipment errors with order processing and help to develop corrective actions.
8. Control flow of materials to and from the production floor to adhere the processes in place within the department.
9. Collect and analyze data to identify trends and opportunities for improvement in export processes.
10. Ensure compliance with international trade regulations and documentation requirements including USCMA.

Interaction: The Warehouse Supervisor will interact with the owners, managers, sales force, customers, vendors, outside warehouses, procurement, marketing, supervisors, scheduling, customer service, administration, and hourly employees.

Experience and Educational Requirements:

1. Bachelor’s degree in logistics, distribution management, operations, or similar field of study.
2. Associate degree with 5 plus years relevant leadership and logistics experience may be considered in lieu of bachelor’s degree.
3. Good understanding and experience in exports to Canada, and Latin American.
4. Able to work with little or no supervision and meet personal and company performance objectives.
5. Strong planning, organizational, communication, and networking skills are required.
6. Experience operating in a self-directed work team environment.
7. Ability to change direction and handle multiple responsibilities and task on a regular basis.
8. Ability to positively motivate individuals and team to meet or exceed expectations.
9. Leadership skills with the ability to effectively delegate work to subordinates, and the ability to evaluate and positively influence performance.
10. Ability to manage time to meet customer demands and companies strategic goals.
11. Microsoft Office.
12. Good verbal, written and computer skills.
13. Experience with ERP (preferably NetSuite) and a warehouse management software (preferably RfSmart)

Physical Requirements : Must be able to lift 50 pounds, stand continuously and work a 10-hour shift and overtime as needed. Must be able to squat/bend/kneel, push and pull up to 50 pounds, climb/reach/overhead, operate equipment (i.e., forklift, order picker, scissor lift.). Must be able to react positively and quickly to changing situations.