Inside Sales Representative

Mission :  

The core mission of the Inside Sales Representative is to increase revenue of Plunge Pools. The Inside Sales Representative will be expected to qualify, follow-up, nurture and support the conversion of leads generated by marketing, direct sellers and dealers.  

Responsibilities  

• Act as communication bridge between customers, dealer network, marketing and internal operations teams 
• Qualify leads from websites, social media, sellers and dealers  
• Nurture leads using HubSpot  
• Work with the dealers, sellers and marketing to convert leads into revenue 
• Create customer-facing email marketing campaigns, newsletters and other types of marketing communications 
• Track and measure KPIs, create reports and dashboards 
• Respond diligently to client questions and concerns; create positive pre-sale customer experience  
• Maintain the customer database 
• Attend sales and marketing meetings to align on business needs and goals 
• Communicate the brand image and brand values consistently  

Qualifications  

• Proven experience in HubSpot 
• WordPress knowledge 
• Excellent communication skills, both email and oral 
• Analytical skills 
• Bachelor's degree or equivalent experience 
• Customer service experience 
• Well-organized with an aptitude in problem-solving 
• Google Business Suite (Docs, Sheets) 

Benefits  

• Health Plan with Blue Cross Blue Shield (offers an HMO and PPO option) 
• Dental Plan with Altus Dental 
• 401K plan (begin deferring after 3 months of service and eligible for the Safe Harbor match of 4% after 1 year of service