The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
Are you ready to kickstart your career in Hospitality while working in one of the most iconic destinations in Las Vegas? The Cosmopolitan is seeking an enthusiastic Sales Coordinator to join our dynamic team! At The Cosmopolitan, we believe in fostering a fun, supportive environment where your ideas can shine. Bring your energy, creativity, and desire to grow, and let's make magic happen together!
THE JOB :
The Small Groups & Celebration Sales Coordinator will provide administrative support through clerical duties, collecting and processing sensitive data (i.e., financials, credit card information), resolving guest issues, performing clerical functions such as preparing correspondence both internal and external, receiving visitors, arranging conference calls, scheduling meetings, meal appointments, and manage and maintain the schedules and workflow of Sales Executives. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us.
THE STARTING PAY RATE: $19.50 / Per Hour
THE DAY-TO-DAY:
- Prepare and edit correspondences, communications, presentations, contract formatting, redlines, and updating systems to reflect contract terms and negotiated room rates
- Process reservations, invoices, billing information for accounting, confirmations, cancellations, special handling alerts, and amenities. Amenities could include but are not limited to site inspections, customer event weekends, and VIP stays
- Arrange and coordinate meetings, travel arrangements, and meal appointments within the property or outside travel
- Monitor, screen, respond to, and distribute incoming communications via e-mail and phone in a timely manner
- Provide guest service to internal employees, guests, and all customers of MGMRI
THE IDEAL CANDIDATE:
- High School Diploma, GED or educational equivalent
- Six (6) months of previous administrative experience
- Previous experience with Group or Room Reservations, Front Desk and/or Guest Services in a similar resort setting
- Experience working with Delphi, LMS, Tripleseat and Easy Post programs
- Basic knowledge of computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone, copier, and fax machine
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- Able to effectively communicate in English, in both written and verbal forms
THE PERKS & BENEFITS:
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development opportunities through employee programs and network groups
- Free meals in our Cosmopolitan employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
FULL JOB DESCRIPTION:
Are you ready to JOIN THE SHOW ? Apply today!