Donation Relations Administrator

Client: Non-Profit Organization
Role: Temporary Donor Records Administrator - *Could go permanent based on performance*
Pay Rate: $25/hr - $28/hr 
Location: Midtown Manhattan - 4 days a week on-site, 1 day working from home! 

Position Summary:

The Donor Records Administrator plays a crucial role in cultivating and maintaining strong relationships with donors, ensuring their continued support and satisfaction. This position requires excellent communication skills, attention to detail, and a passion for the organization's mission.

Key Responsibilities:

• Donor Database Management:
  • Maintain and update the donor database, ensuring accuracy and completeness.
  • Track donor giving history, preferences, and engagement levels.
  • Prepare reports on donor activity and trends.
• Donor Stewardship:
  • Develop and implement donor stewardship strategies to cultivate and deepen donor relationships.
  • Coordinate donor events, recognition programs, and thank-you initiatives.
  • Provide timely and personalized donor communications.
• Donor Support:
  • Respond to donor inquiries and requests in a timely and professional manner.
  • Assist with donor pledge fulfillment and acknowledgment processes.
  • Resolve donor issues and concerns effectively.
• Gift Processing:
  • Process incoming donations, ensuring accurate recording and acknowledgment.
  • Reconcile donor accounts and resolve discrepancies.
• Reporting and Analysis:
  • Prepare regular reports on donor activity, fundraising metrics, and donor satisfaction.
  • Analyze donor data to identify trends and opportunities for improvement.

Qualifications:

• Bachelor's degree or equivalent experience.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with donor management software (e.g., Raiser's Edge, Salesforce).
• A passion for the organization's mission and a commitment to philanthropy.