Company:
Virtual Service
Location: New York
Closing Date: 24/10/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
Client: Non-Profit Organization
Role: Temporary Donor Records Administrator - *Could go permanent based on performance*
Pay Rate: $25/hr - $28/hr
Location: Midtown Manhattan - 4 days a week on-site, 1 day working from home!
Position Summary:
The Donor Records Administrator plays a crucial role in cultivating and maintaining strong relationships with donors, ensuring their continued support and satisfaction. This position requires excellent communication skills, attention to detail, and a passion for the organization's mission.
Key Responsibilities:
- Donor Database Management:
- Maintain and update the donor database, ensuring accuracy and completeness.
- Track donor giving history, preferences, and engagement levels.
- Prepare reports on donor activity and trends.
- Donor Stewardship:
- Develop and implement donor stewardship strategies to cultivate and deepen donor relationships.
- Coordinate donor events, recognition programs, and thank-you initiatives.
- Provide timely and personalized donor communications.
- Donor Support:
- Respond to donor inquiries and requests in a timely and professional manner.
- Assist with donor pledge fulfillment and acknowledgment processes.
- Resolve donor issues and concerns effectively.
- Gift Processing:
- Process incoming donations, ensuring accurate recording and acknowledgment.
- Reconcile donor accounts and resolve discrepancies.
- Reporting and Analysis:
- Prepare regular reports on donor activity, fundraising metrics, and donor satisfaction.
- Analyze donor data to identify trends and opportunities for improvement.
Qualifications:
- Bachelor's degree or equivalent experience.
- Strong organizational and time management skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Experience with donor management software (e.g., Raiser's Edge, Salesforce).
- A passion for the organization's mission and a commitment to philanthropy.
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Virtual Service