Associate Case Manager

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Case Manager professional to join our team. The position requires the person to:

• Enter data from new business applications into policy administration system
• Learn proper work flows of tasks, routing, follow-ups and basic unit functions
• Order, research, and handle items needed for an application to go through the underwriting and issuance processes
• Timely handle phone calls and emails regarding the status of pending application sand requirements, using proper phone and email etiquette
• Coordinate with underwriters, agent and others as needed to research problems pertaining to policies and find solutions
• Maintain files with prompt handling to help underwriters expedite decisions
• Reviewing incoming and outgoing correspondence and determine proper action

Desired Skills & Experience

• Associate's degree or at least two years of direct professional office experience
• Prior clerical or business office experience is preferred
• Flexibility for occasional and/or seasonal overtime
• Excellent oral and written communication skills
• Ability to handle multiple assignments

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.