Cruise Director

The Walt Disney Company - Cruise Director - Oklahoma City, Oklahoma

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and forming genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

As a Cruise Director, you will play an essential part in leading the daily onboard operation and execution of the entertainment product and services for Disney Cruise Line. You are a member of the ship Steering Committee and serve as the "General Manager" for onboard Entertainment, providing oversight for all Entertainment content including but not limited to stage shows, deck parties, port adventures, and recreation.

Responsibilities:

1. Collaborate with internal and external partners to define a clear vision for onboard Entertainment.
2. Translate and integrate the vision into strategic operating plans focused on innovation and continuous improvement.
3. Drive enhanced Guest and Crew experiences.
4. Direct all Guest events and onboard entertainment.
5. Ensure daily schedule of events onboard and ashore proceeds as scheduled.
6. Evaluate show quality and brand integrity.
7. Communicate safety and guest information with ship-wide announcements.
8. Oversee execution and daily delivery of Guest service.
9. Develop a world-class onboard Entertainment Operations team.
10. Lead effective and decision-oriented department meetings.
11. Support and champion safety initiatives across all entertainment lines of business.
12. Oversee and manage financial profit and operating expenses.
13. Partner with shore side Entertainment/Port Adventures Operations Leadership.
14. Provide support for new itineraries.
15. Partner with Human Resources on managing personnel files and conducting performance reviews.
16. Partner with Marketing/Promotions for planning special events.

Basic Qualifications:

1. Minimum eight years’ experience in hosting, stage, and public speaking.
2. Minimum of eight years’ experience in a senior leadership role.
3. Previous ship operations experience in a role of Cruise Director or similar.
4. Leadership experience including coaching and mentoring skills.
5. Solid knowledge of Entertainment Operations business procedures.
6. Excellent verbal and written communication skills.
7. Demonstrated strong negotiation, delegation, and partnering skills.
8. Preferred college degree or related training in recreation, education, or entertainment.

Additional Information:

This is a shipboard role. Benefits offered year-round, including Major Medical Coverage, Short & Long-Term Disability, Life Insurance, and Retirement Savings Plan option.

You must:

1. Be genuinely interested in a career at sea.
2. Be willing to follow and perform safety roles and responsibilities.
3. Have a valid passport and C1/D Seaman's visa (DCL will provide necessary documents).
4. Complete a pre-employment medical.
5. Obtain a criminal background check.

Job ID: 1163189BR

Location: United States

Job Posting Company: Disney Cruise Line