Company:
State of Alaska
Location: Anchorage
Closing Date: 01/11/2024
Salary: £100 - £125 Per Annum
Hours: Full Time
Type: Permanent
Job Requirements / Description
What You Will Be Doing:
The Unemployment Insurance (UI) Technical Unit is responsible for maintaining the integrity of Alaska's UI program and protecting Alaska's UI Trust Fund. The successful candidate, working as an analyst in the UI Technical Unit, will be providing the highest level of technical support and troubleshooting for the UI program in the areas of compliance, planning, analysis, training, service delivery, corrective action and evaluation of program improvements to the Assistant Director of UI, Director of Employment and Training Services, Commissioner, and UI field staff.
Our Organization, Mission and Culture:
Alaska's UI program is dedicated to providing unemployed workers with fast and accurate payments of UI benefits. With the seasonal nature of much of the state's workforce and Alaska's vast remoteness, UI benefits serve not only to bridge the economic gap for the individual worker, but also as a stabilizing influence on local economies. The UI Technical Unit contributes to this mission by ensuring proper and timely payments to UI claimants and monitoring the program workload and quality to ensure Alaska meets federally defined performance measures.
The Benefits of Joining Our Team:
This is a full-time permanent position. A hybrid flexible teleworking schedule may be available upon approval and/or completion of a probationary period for employees who meet telework qualifications. You will join a team of analysts who demonstrate a high level of initiative, excellent interpersonal skills, and an ability to adapt to a changing environment. There are opportunities for advancement and continued development of skills and knowledge base. Travel may be required to attend meetings and conferences within and outside the state.
The Working Environment You Can Expect:
The physical location of the office for this position is located in the Department of Labor and Workforce Development building at 3301 Eagle St. Anchorage, AK 99503. The office is behind a closed entry point located on the second floor and is shared by other UI program employees. The office environment is supportive and professional.
Who We Are Looking For:
Equivalent to those typically gained by:
Any combination of progressively responsible experience in employment or eligibility services; conducting research and analysis; applying laws, rules, policies, and procedures; performing technical editing/and or developing standards, methods, policies and procedures; monitoring program activities and take corrective action when necessary; making eligibility determinations; calculating costs, refunds, taxes, or benefits; providing written explanations, summaries, reports, or correspondence; and/or locating and inputting information into data systems such as reservation, ticketing, or application systems.
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions.
The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.
DRIVER’S LICENSE REQUIREMENT
Applicants must possess a valid driver’s license. Proof of licensure will be required prior to reporting to duty.
DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW
LEGAL EMPLOYMENT
The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
APPLICATION NOTICE
You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply ” page.
Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you’re experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you’re unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, “see resume” or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
BARGAINING UNIT If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to:
For applicant password assistance please visit:
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits . (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
Retirement Benefits
Job Description
ATTENTION ALASKA RESIDENTS!
The Department of Labor and Workforce Development, Division of Employment and Training Services, is recruiting for an
Employment Security Analyst 2 located in Anchorage!
No Cover Letter Required!
This position is in the General Government Unit (GGU) at a Range 17.
What You Will Be Doing:
The Unemployment Insurance (UI) Technical Unit is responsible for maintaining the integrity of Alaska's UI program and protecting Alaska's UI Trust Fund. The successful candidate, working as an analyst in the UI Technical Unit, will be providing the highest level of technical support and troubleshooting for the UI program in the areas of compliance, planning, analysis, training, service delivery, corrective action and evaluation of program improvements to the Assistant Director of UI, Director of Employment and Training Services, Commissioner, and UI field staff.
Our Organization, Mission and Culture:
Alaska's UI program is dedicated to providing unemployed workers with fast and accurate payments of UI benefits. With the seasonal nature of much of the state's workforce and Alaska's vast remoteness, UI benefits serve not only to bridge the economic gap for the individual worker, but also as a stabilizing influence on local economies. The UI Technical Unit contributes to this mission by ensuring proper and timely payments to UI claimants and monitoring the program workload and quality to ensure Alaska meets federally defined performance measures.
The Benefits of Joining Our Team:
This is a full-time permanent position. A hybrid flexible teleworking schedule may be available upon approval and/or completion of a probationary period for employees who meet telework qualifications. You will join a team of analysts who demonstrate a high level of initiative, excellent interpersonal skills, and an ability to adapt to a changing environment. There are opportunities for advancement and continued development of skills and knowledge base. Travel may be required to attend meetings and conferences within and outside the state.
The Working Environment You Can Expect:
The physical location of the office for this position is located in the Department of Labor and Workforce Development building at 3301 Eagle St. Anchorage, AK 99503. The office is behind a closed entry point located on the second floor and is shared by other UI program employees. The office environment is supportive and professional.
Who We Are Looking For:
- Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
- Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
- Teaches Others: Helps others learn; identifies training needs; provides constructive reinforcement; coaches others on how to perform tasks; acts as a mentor.
To view the general description and example of duties for the position, please go to the following link:
Minimum Qualifications
COMPETENCY DESCRIPTION
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates you possess the minimum required competencies for the job class.
MINIMUM QUALIFICATIONS
Any combination of education and/or experience that provides the applicant with the competencies in:
- Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
- Reading: Understands and interprets written material, including technical material, rules, regulations, instructions, reports, charts, graphs, or tables; applies what is learned from written material to specific situations.
- Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
- Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
- Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
Equivalent to those typically gained by:
Any combination of progressively responsible experience in employment or eligibility services; conducting research and analysis; applying laws, rules, policies, and procedures; performing technical editing/and or developing standards, methods, policies and procedures; monitoring program activities and take corrective action when necessary; making eligibility determinations; calculating costs, refunds, taxes, or benefits; providing written explanations, summaries, reports, or correspondence; and/or locating and inputting information into data systems such as reservation, ticketing, or application systems.
Special Note:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.
“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information
**PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY**
THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY
This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements in order to be considered for employment at this time.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions.
The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant’s level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.
DRIVER’S LICENSE REQUIREMENT
Applicants must possess a valid driver’s license. Proof of licensure will be required prior to reporting to duty.
DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW
- A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s).
- A copy of your last three (3) performance evaluations, or two (2) letters of reference if evaluations are unavailable.
LEGAL EMPLOYMENT
The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
APPLICATION NOTICE
You can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska “How to Apply ” page.
Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you’re experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you’re unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, “see resume” or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
BARGAINING UNIT If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to:
For applicant password assistance please visit:
Contact Information
Agnes Babb
Administrative Assistant 2
Phone:(907) 931-3314
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits . (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
- Personal leave with an accrual rate increase based on time served
- Twelve (12)paid holidays a year
01
Please rate your level of proficiency in Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
02
Please rate your level of proficiency in Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one's knowledge and experience base and calling on other references and resources as necessary.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
03
Please rate your level of proficiency in Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
04
Please rate your level of proficiency in Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.None of the above.
05
Please rate your level proficiency in Teaches Others: Helps others learn; identifies training needs; provides constructive reinforcement; coaches others on how to perform tasks; acts as a mentor.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
* Required Question
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State of Alaska