Timber and Building Leader – Mitre 10 MEGA Warkworth
Mitre 10 is New Zealand’s largest home improvement retailer, with 84 stores nationwide, all independently owned. As a cooperative, Mitre 10 fosters a strong commitment to supporting local communities while providing quality products through a national network of resources, infrastructure, and expertise. Life at Mitre 10 is dynamic and fast-paced, offering plenty of opportunities to grow in a business that values innovation and customer service.
Riviera Hardware Holdings Ltd. is proud to be the largest group of Mitre 10 stores within this national network. Since our inception in 2009 with the opening of our first Mitre 10 store in Warkworth, we have expanded to include five Mitre 10 MEGA stores: Albany, New Lynn, Warkworth, Whangaparaoa, and Silverdale. Our stores are not only known for their extensive product range but also for offering a one-of-a-kind shopping experience, including Columbus Coffee cafés. Additionally, we operate a Distribution Centre and own our own Frame and Truss Manufacturing Plant, ensuring end-to-end service for both retail and trade customers.
As a Kiwi-owned company, Riviera Hardware Holdings retains the close-knit, family feel of a small business, while benefiting from the national infrastructure and support of the Mitre 10 cooperative. This balance allows us to provide exceptional service and products while maintaining our roots in the community.
About the job
Competitive salary package and employee benefits; Full-time, permanent role (42.5 hours per week); On-site position based in Warkworth, with hands-on, day-to-day leadership responsibilities; Roster flexibility required, including weekend shifts.
About the role
We are on the hunt for a dedicated Timber and Building Leader to join our leadership team in Warkworth. Reporting to the Trade Manager, you'll be responsible for ensuring the smooth and efficient running of the Yard, Drive Thru, Timber, and Service Counters. You'll lead a team of dedicated staff to deliver top-notch, knowledgeable service to our trade customers. If you have a background in trade environments, particularly in timber and building products, and have experience leading teams, we want to hear from you!
What you'll do
- Manage the day-to-day operations, ensuring your team provides exceptional service every time
- Create staff rosters that ensure coverage while promoting productivity and efficiency
- Train, mentor, and lead your team to ensure they are confident and capable in their roles
- Drive stock integrity, ensuring stock movement is accurate and efficient
- Maintain high standards of health and safety throughout the department
- Ensure all point-of-sale (POS) displays and stock levels are accurate and up to date
- Liaise with suppliers, monitor stock levels, and complete accurate stock counts
What you'll bring
- At least 3 years' experience leading teams in a trade or related environment
- A solid understanding of timber and building materials and trade customer needs
- Excellent coaching and mentoring skills to guide and develop your team
- Strong organizational and time management skills
- A hands-on leadership style with a focus on customer satisfaction
- A valid, clean Class 1 driver’s license
- Great administrative skills with the ability to quickly learn new systems
Apply now
If you're ready to take on a leadership role that makes a real impact, apply today with your CV and cover letter. Let’s discuss how you can grow with us and make a difference in our trade department.
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