A global law firm consistently ranked among the top firms in the world is looking for a Senior 3E Billing Application Analyst
About the Role
This role will be responsible for act as a resource for the firm with regards to global billing processes, procedures, and policies in addition to preparing complex bills for the Global Billing Department, while resolving highly complex and sensitive billing issues, and having the authority to process exceptions and transactions that aide in the timely and accurate resolution of complex inquiries referred by practice office staff.
Responsibilities
- Resolving highly complex and sensitive billing issues, and having the authority to process exceptions and transactions that aid in the timely and accurate resolution of complex inquiries referred by practice office staff
- Resolving service-related activity for the firm with regards to bill management and processing; responding to all forms of inquiries from practice offices and other internal customers
- Performing quality assurance activities for the practice offices designed to review the productivity and accuracy of bills and the client service inquiry process; ensuring that appropriate responses are applied in compliance with the firm’s policy, procedures, and standards, as well as statutory regulations and guidelines
- Keeping abreast of and maintaining practice office results for the purposes of training and development opportunities as well as for system and/or process enhancements to eliminate/reduce error-causing or increased workload activities
- Traveling to the practice offices for training and development opportunities as well as for system and/or process enhancements to eliminate/reduce error-causing or increased workload activities
Qualifications
- Demonstrate organizational and communication skills while displaying a positive, high-energy attitude
- Possess strong knowledge of the 3E or Elite billing system and Microsoft Office
- Display the ability to interact effectively with people at all organizational levels of the firm and be able to work in a team environment with a client service focus
- A Bachelor’s degree in Accounting or a related field
- A minimum of seven (7) years of increasingly complex accounting and billing experience
- A minimum of five (5) years of experience managing billing operations, preferably at a law firm
Benefits & Additional Information
Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in firm’s comprehensive benefit program which includes:
- Healthcare, life and disability insurance
- A generous 401k plan
- At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
- Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
- Professional Development programs
- Employee discounts
- And more!
Many of our job openings can be viewed at