Assistant General Manager

The Crowne Plaza Los Angeles Harbor Hotel in San Pedro, CA is looking for an Assistant General Manager. The right candidate will be someone who enjoys interacting with people and readily displays warm hospitality to all guests.

Principal Responsibilities:

Assists the General Manager in managing the day-to-day hotel operations in keeping with all corporate and brand standards. Maximizes profitability as well as guest and team member satisfaction. Communicates with hotel owners and corporate office as required. Ensures the development and execution of strategic sales and marketing initiatives.

Essential Functions:

• Leads and manages hotel operations. Frequently serves as a multi-department head for operations, front office, and property operations. Reviews forecasts and balances scorecard. Directs hotel actions required to maximize profitability and increase service levels and team member satisfaction. Ensures brand standards are met. Facilitates hotel meetings in General Manager's absence.
• Provides input into the hiring, supervision, training, assessment, coaching, and discipline of department leaders and other key team members.
• Serves as the General Manager in the absence of the General Manager.

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

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