For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the number one North American residential cabinet business. Our unique culture of continuous improvement is based on trusting the tools, empowering the team and moving forward, and is kept alive by our more than 14,000 associates across 20 plus manufacturing facility and offices. Visit to learn more and join us in building great experiences together!
Job Description
We are seeking a motivated and analytical professional to manage business operations for a new team building web-based services for homeowners and trade professionals. This is an exciting opportunity to establish an efficient and productive operating rhythm for an innovative digital team housed within a leading global manufacturing company.
As the Business Operations Manager, you will be responsible for team processes, reporting, and culture. This includes managing the rhythm of our business, such as monthly OKR reviews, annual strategic planning, and semi-annual budget refinement. You will establish and manage employee communications and culture-building through team meetings and offsites, solidify how we use different collaboration tools, establish new employee onboarding, and settle into our new office in Kirkland, WA.
We are looking for someone with a talent for enabling high-functioning teams through efficient and fun processes, routines, and rituals that result in positive culture and excellent results. If you are the kind of person who makes everything clearer and better, and you’re eager to grow and thrive in a fast-paced environment, we would love to hear from you. This is a hybrid position requiring 2-3 days per week in the Kirkland, WA office.
Responsibilities
- Establish and manage the business rhythm by identifying planning, delivery, reporting, and communication milestones across various functions (product, engineering, business, marketing)
- Lead budget and resource planning in coordination with FP&A and MasterBrand Digital leaders
- Manage our OKR process, which allows us to regularly report our progress to a variety of senior audiences, with support from our data team
- Develop, communicate, and drive adoption of processes for team hiring and onboarding, and adjust them as needed to meet or beat our goals
- Identify, implement, and drive adoption of accelerators to team efficiency and effectiveness, including tech-enabled processes and methodologies
- Plan and facilitate team meetings in a way that drives our objectives forward and strengthens team cohesion
- Plan and drive execution of key presentations to leadership, other departments, and partners
- Lead high-impact, strategic projects via cross-functional leadership
Qualifications
- 8+ years of experience as a chief of staff, program manager, or operations manager in a large or rapidly growing company
- Experience managing team collaboration and communication tools such as Teams, Mural, Slack, Confluence, Azure Dev Ops, or similar
- Demonstrated ability to balance strategic and pragmatic needs to drive clarity and progress
- Excellent organizational and leadership skills
- Excellent communication and interpersonal skills, including with an executive audience
- Excellent problem-solving and conflict resolution skills
- Solid understanding of reporting and budgeting procedures
- Bachelor’s degree in business or equivalent
Additional Information
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLC’s policy is not to discriminate against any applicant or employee based on race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, military status, sexual orientation, genetic history or information, or any other basis protected by federal, state or local laws.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment, please contact us at
Salary and Benefits
The base salary range for this position is $82,100-$130,000 annually, depending on qualifications and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, paid time off, and annual incentive program.
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