Position Summary
The Tennis Receptionist assists the Tennis Coordinator and Tennis Manager in maintaining the day-to-day operations of the Tennis Department. They schedule court time and educate members on tennis programs, lessons, and equipment. They assist with Life Shop sales and promotion (where applicable) while providing exceptional customer service to encourage repeat business.
Job Duties and Responsibilities
- Greets, schedules lessons and court time and assists members in a friendly and professional manner
- Explains all Tennis programs, services, and equipment to members and assists them with determining their individual needs
- Initiates, develops and maintains personalized relationships with members
- Assists in ensuring all tennis facilities and equipment are clean, organized and in good working condition
- Promotes all Life Time programs, products, and services
- Ensures all daily billing is completed accurately and efficiently and reconciles the cash register at the end of a shift
- Ensures the Life Shop is neat, orderly, and well-stocked
Position Requirements
- Working towards a High School Diploma or GED
- 1 year of customer service experience
- CPR and AED Certified within the first 30 days of hire
- Ability to sit, stand, reach, walk, climb and lift up to 50 pounds
Preferred Requirements
Computer experience
Pay
This is an hourly position with wages starting at $13.75 and pays up to $15.50, based on experience and qualifications.Benefits
All team members receive the following benefits while working for Life Time:
A fully subsidized membership
Discounts on Life Time products and services
Retirement savings plan with company discretionary match (21 years of age and older)
Training and professional development
Paid sick leave where required by law
Full-time Team Members are eligible for additional benefits, including:
Medical, dental, vision, and prescription drug coverage
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Short term and long term disability insurance
Life insurance
Pre-tax flexible spending and dependent care plans
Maternity leave and adoption assistance
Paid time off, including vacation and paid sick leave
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.