Equipment Technician | New York,NY

$1500 SIGNING BONUS

Quarterly Bonus

Company Vehicle

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes New York, NY, and surrounding areas. Compensation ranges from $23 p/h to $30 p/h, depending on experience.

THE ROLE

As an Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory.

WHO WILL LOVE THIS JOB

• A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
• A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals.
• A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise.

TOP 3 RESPONSIBILITIES

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules.
• Meet Service Level Agreement (SLA) requirements required by customers, which includes conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

QUALIFICATIONS

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least one year of experience in a customer-facing or customer-service role.
• Must like coffee: Tasting is the final step in all repairs.
• Smartphone proficient for inventory, manage scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

WHAT VIXXO HAS TO OFFER YOU

• $1500 signing bonus.
• Competitive base pay based on experience and certifications; quarterly bonuses based on performance.
• Start with ten days of PTO, 2 Floating Holidays, and six paid company holidays.
• Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance.
• Employer-paid short-term and long-term disability insurance and life insurance.
• 401K Match.
• Professional and career development opportunities.
• Military Friendly and Equal Opportunity Employer.