Founded in 1866, San Jose Water Company is an investor owned water company headquartered in Silicon Valley. With a service area of 140 square miles, it is one of the largest and most technically sophisticated urban water systems in the United States. We serve over 1 million people with high quality, life sustaining water, with an emphasis on exceptional customer service.
We are actively seeking talented, driven and highly-productive applicants for the position of Systems Engineer to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.
Position Summary
Under the supervision of the Dev/Ops Manager, the Systems Engineer is responsible for designing, installing, maintaining, and supporting servers and infrastructure support systems. This position will be responsible for conducting ongoing system health assessments, ensuring system resources to maintain operating efficiency, and applying a proactive approach to resolving system performance issues. The Systems Engineer will ensure their internal customers are served using strong problem solving and a sense of urgency to resolve issues and ensure systems are operating continually.
Specific Responsibilities
- Servers and Storage administration (Dell OME a plus)
- Virtual Infrastructure Management
- Install, Configure, Test, and Patch Operating Systems
- Manage and monitor all installed systems and infrastructure
- Proactively ensure the highest level of systems and infrastructure availability
- Monitor and test application performance for potential bottlenecks
- Maintain security, backups, and redundancy strategies
- Provide 2nd and 3rd level support
- Communicate with stakeholders to validate requirements
- Jira Software, Jira Service Management, and Confluence Administration
Required Knowledge, Skills & Abilities
- Proven working experience in installing, configuring, and troubleshooting Windows-based environments
- 4+ years VMware administration
- 4+ years experience managing ESXi hosts, migrations, and upgrades
- Experience with vSphere 6.5 or greater
- Experience with Monitoring Systems (LogicMonitor, Opsgenie a plus)
- Experience with Ansible Automation Platform
- Knowledge of current server technologies and storage
- Experience with Backup Technologies (Rubrik), Restoration, and Testing
- Jira Software & Jira Service Management Administration
- Strong documentation skills