Facility Supervisor

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

HOURLY PAY RATE: $31.24

ANNUAL SALARY AS THIS IS AN EXEMPT POSITION: $64,979.20

PAY GRADE: 114

WORK SCHEDULE: TUESDAY - SATURDAY, 1500 - 2300

LOCATION: 625 E S6TH ST, KCMO 64108

POSITION PURPOSE AND EXAMPLES OF WORK:
To supervise staff in the efficient operation and administration of a youth treatment facility, programs, and/or comprehensive services relative to specific habilitation and rehabilitative needs.

MAJOR TASK STATEMENTS & REPRESENTATIVE ACTIVITIES:

30% Supervise staff in the development and daily operation of a youth residential treatment facility. Oversee shift operations to ensure compliance with all applicable standards and operational rules and protocols.

• Ensure staff coverage/facility security, and perform related duties. If managing Detention Control Room: Serve as internal coordinator (TAC - Terminal Agency Coordinator) for a large law enforcement database.
• Schedule, assign, guide and monitor the daily work of staff in the operation and development of services of a youth treatment facility and/or program relative to specific habilitation and rehabilitative needs of at-risk youth and families.
• Provide leadership, supervision, guidance and training to staff in all aspects of a youth treatment facility, programs or services.
• Coordinate daily resident movement.
• Facilitate visitation between residents and parents.
• Implement specified operational procedures.
• Forecast and prepare for immediate and short term needs and objectives.
• Investigate and resolve a variety of operational problems and provide input.
• Assist in ensuring programming is in compliance with American Correctional Association and other detention standards.
• Ensure and provide for the safety and security of youth and staff.
• Supervise volunteers providing services to the facility and the youths.
• Receive calls during off duty hours and respond to problems as required, which may involve return to work site.
• Assist in overseeing facility security procedures to ensure the safety and security of staff and juvenile residents.
• Execute emergency management plans as necessary in the event of a disturbance, or other unforeseen incidents.

30% Monitor the delivery of related treatment programs and comprehensive services to ensure consistency. Attend/conduct meetings relevant to the operation of the service area.

• Participate in staffing team to review resident program progress.
• Conduct and oversee level system movement of each youth for advancement through the treatment program.
• Identify resources and establish working relationships in order to enhance or provide specialized services or treatment.
• Conduct and attend daily staff briefings and monthly staff meetings.
• Attend and testify in court.

30% Monitor log books and various forms of documentation on youth for compliance purposes. Prepare documents which include evaluations, advisory notices, supervisors log, and incident reports.

• Monitor log books and various documentation on youth.
• Review all incident reports.
• Conduct case audits to ensure that cases meet and maintain compliance with established court standards.
• Compose, prepare and review a variety of routine and non-routine reports, narratives and other documents.
• Ensure the proper completion and retention of unit records.

10% Advise, assist and consult with immediate supervisor on various matters; lead, direct, guide and train staff.

• Advise, assist and consult with immediate supervisor to formulate, implement and sanction policies and procedures and provide recommendations and input for long-range needs and objectives.
• Ensure staff is compliant with training requirements.
• Investigate and resolve staff disciplinary matters or recommend appropriate action.
• Conduct and/or participate in interview process and make hiring recommendations.
• Assess staff performance.

SUPERVISION OF: Directly supervises Youth Workers and Shift Leaders assigned to facility. Detention supervises Control Room Clerks.
SUPERVISION BY: General supervision by Manager of Facility.

SERVICE RESPONSIBILITY:

INTERNAL: All levels of Family Court staff. Work with other personnel in coordinating and providing youth and family treatment.
EXTERNAL: Youth, parents, guardian, or family members, social service agencies, volunteers/mentors, medical and mental health professionals.

PRIMARY EQUIPMENT, TOOLS & MATERIALS USED: Computer, telephone, copier/printer/scanner/fax, keys, various reports and forms, two-way radio, case history and legal files, policies and procedures manuals, vehicle, electronic surveillance equipment, mechanical restraints, various recreational materials and objects.

MINIMUM EDUCATION AND EXPERIENCE:
(Education above the minimum stated may be substituted on a year for year basis for the required general experience; experience above the minimum stated may be substituted on a year for year basis for the required education.)

EDUCATION: Bachelor’s degree in a Behavioral or Social Science or directly related field. (Experience as a Shift Leader with Family Court and a recommended passing score on the Impact Promote exam may be substituted on a year-for-year basis for the degree.)
EXPERIENCE: Two years directly related work experience with at-risk youth with one year of supervisory experience. Experience as a Deputy Juvenile/Case Management/Juvenile Probation Officer or a related capacity preferred.

SPECIAL REQUIREMENTS:

• Minimum age requirement is 25 years old.
• Must pass IMPACT Promote Test.
• Must have valid driver’s license from state of residence, and provide proof of such.
• Must have auto liability insurance, and properly licensed/reliable vehicle, and provide proof of such.
• Must submit to and pass sex offender registry check, and MO/KS child abuse & neglect checks.
• Must submit to and pass criminal background check as prescribed by the Court.
• All applicants for this position are subject to testing for illegal drug use prior to appointment.
• Employees in this position are subject to random and reasonable suspicion testing for illegal drug use.
• Applicants for this position when it serves as supervisor of the control room in Detention are also subject to certification requirements for access to Law Enforcement database, which includes fingerprinting for criminal record checks on a local/State/Federal level.
• Final employment offer is dependent on successfully passing physical exam and physical abilities performance testing.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge in the modern principles, best practices, methods and techniques of treatment and counseling modalities for at-risk youth and families.
• Knowledge of applicable court procedures and related laws.
• Knowledge of the organization, operation, functions, responsibilities and jurisdiction of a juvenile or family court system.
• Ability to plan, schedule, assign, and supervise the work of subordinate employees engaged in a variety of activities.
• Ability to lead and motivate others.
• Ability to prioritize your own work and the work of subordinates.
• Skill in supervisory techniques and group leadership.
• Skill and ability in the operation of computers and other standard office equipment, i.e., telephone, copier/fax, printer, etc.
• Ability to apply analytical skills and make immediate and critical decisions for appropriate and effective responses concerning safety and security.
• Ability to work and relate in a positive fashion toward individuals from diverse backgrounds and maintain effective working relationships.
• Ability to communicate effectively, clearly and concisely, both orally and in writing, and to prepare clear and concise reports, letters, memoranda and other documents.
• Ability to make sound decisions in accordance with laws, regulations and Court policies and procedures.
• Ability to operate a vehicle in a safe and prudent manner.
• Ability to understand and follow oral and written instructions.

JOB ENVIRONMENT:

• Work is performed within a secured, or non-secured facility.
• Subject to intercede or be involved in physical confrontations and restraint.
• Subject to youth who are aggressive and volatile and those who have psychiatric, or other needs.
• Transport youth, and work mandatory overtime as required.

The information contained herein is not intended to be an all-inclusive list of duties and responsibilities of the job; other tasks may be assigned. The area to which the job is assigned will govern which duties apply. Management reserves the right to amend and change responsibilities, work shift/schedule, facility, or department to meet business and organizational needs as necessary, including, but not limited to the re-assignment of employees and positions, elimination of positions, and opening, moving, or closing of facilities and units.

This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!