Director of Group Sales / Midwest

Director of Group Sales / Midwest

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Purpose

This position is responsible for solicitation and management of an existing account base and new account development for major corporate and/or association group business. The person must have at least 5 years of sales experience in the specified market. The position maintains a booking goal of at least 25% of the hotels group room revenue budget and is one of the two largest revenue producers on the team. Position requires approximately 20% travel time, is creative and reflects the vision/style of Loews Hotels & Co.

Essential Functions and Responsibilities

1. Responsible for achieving quarterly sales goals that are aligned with our rooms and food and beverage targets.
2. Strategic approach to uncovering new business opportunities to ensure a healthy lead funnel throughout the year.
3. Provide a high level of exposure of the hotel in specific markets assigned by DOSM.
4. Achieve a strong pace, meet and exceed individual assigned revenue goals.
5. Develop and improve a continued relationship with Loews National Sales Organization and key corporate accounts.
6. Conduct sales calls locally and nationally as market demands.
7. Develop and execute memorable site inspections.
8. Solicit Group business directly and jointly with your team through the preparation, execution, and completion of strategic sales action plans.
9. Prepare, construct, and present creative customer proposals and negotiate contracts on the hotel's behalf.
10. Upon closing, coordinate and follow-up with the other hotel departments to ensure delivery of superior guest service.
11. Provide departmental colleagues with proper communication that will enhance our ability to deliver exceptional service.
12. Conduct outside sales calls to deliver new business and maintain existing business relationships.

Supportive Functions and Responsibilities

1. Respect guidelines of confidentiality and code of ethics in all company areas. Represent Loews Hotels & Co. in a professional manner at all times.
2. Promotes and applies teamwork skills at all times.
3. Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance.
4. Is polite, friendly, and helpful to guests, management, and fellow employees.
5. Executes emergency procedures in accordance with hotel standards.
6. Complies with required safety regulations and procedures.
7. Attends appropriate hotel meetings and training sessions.
8. Maintains cleanliness and excellent condition of equipment and work area.
9. Complies with hotel standards, policies, and rules.
10. Recycles whenever possible.
11. Remains current with hotel information and changes.
12. Complies with hotel uniform and grooming standards.

Qualifications

1. Excellent communication skills, both oral and written.
2. Excellent networking, negotiation, and presentation skills required.
3. Able to work flexible hours to include client entertainment.
4. Must be a skilled leader, have strong organizational skills, and have thorough knowledge and understanding of hotel operations.
5. Must be actively involved in key industry organizations and seen as a leader for the hotel.
6. Experience with group markets and segments.
7. Outstanding presentation skills, both oral and written.
8. Highly analytical, creative problem solver, and strong leadership skills.
9. Experience with basic computer programs such as Microsoft Office. Experience with Delphi and OPERA.
10. Able to work a flexible schedule, including weekends and holidays when appropriate.

Education:

1. College degree.

Experience:

1. Must have 7-10 years of sales experience, with at least 5 years of experience in the national market. Experience in hotel sales is required.