Client Services Manager

Job Summary: The Client Service Manager will design and oversee HVAC service operations, ensuring high standards of performance and customer satisfaction. This role requires a skilled professional with a strong background in HVAC systems, leadership, and electrical work. The ideal candidate will bring 3-5 years of relevant experience and have a proven track record in managing service teams and projects effectively.

Key Responsibilities:

• Leadership & Team Management: Supervise and mentor a team of HVAC technicians and service staff, providing guidance and support to ensure efficient and high-quality service delivery.
• Business Development and Management: Manage a book of existing business and devlop new business, working to improve customer service and gross profit
• Service Operations: Manage daily service operations; develop team and approach with both the customer and project profitability in mind.
• Team Development: Hire and train, coach and mentor, and monitor performance of team
• Project Oversight: Oversee HVAC installation, maintenance, and repair projects for commercial, educational, industrial, and governmental facilities, ensuring compliance with relevant codes and standards.

Travel/Hours: Occasional local travel; otherwise in office M-F daytime hours

Compensation: 80,000-100,000 Salary + 10% bonus, full benefits and 401(k) match