We are a local West Michigan trucking company, that has been in operation since 1999. We are growing steadily and are seeking an additional full-time semi-truck dispatcher to join our team. If you are looking for a great work environment and excellent growth potential this is the company for you!Qualified candidates must be able to perform the following day-to-day tasks:Must be able to follow instructionsMust be able to make COLD CALLS to customers and brokers on a daily basisBook freight, plan and dispatch our over-the-road semi-truck driversUtilize brokers and load boards to effective seek-out freight options as neededEnsure drivers are on-schedule and operate with legal hours-of-service limitsCandidates must meet the following requirements in-order to be considered for employment:Must have a minimum of 2 years of recent experience in a Dispatch capacity, operating in a truckload environment (semi-tractor/trailer) and have a strong working knowledge of logistical operations.Must Understand FMCSR with a specific focus on Hours of Service and Electronic Logs.Must possess excellent customer service skills, including the ability to direct drivers, address customer concerns and resolve problems in a timely and professional manner.Must have strong computer skills, be proficient with Microsoft Office (Word, Excel) and dispatch programs such as Prophecy , DAT and Truck-stop, have excellent communication skills, both written and verbal.Must be self-sufficient, well-organized, and a self-starter.Coordinating transportation providers to ensure prompt and proper movement of shipments.Reviewing purchase orders and shipping documents to ensure accuracy.Making shipping arrangements as necessary.Tracking and fixing shipping errors.Preparing accurate bills and invoices.Customer Cold Calls and manage Brokers inquiries on a daily basis.Managing distribution and shipment budgets.Ensuring that the quality of all services provided meets the required standards.The position is full-time on SITE ONLY and must have reliable transportation to and from work, this is not 1099 or contract-based.Job Type: Full-time