Remote Pre-Certification/Authorization Specialist

Company:  Hollis Cobb Associates
Location: Duluth
Closing Date: 07/11/2024
Hours: Full Time
Type: Permanent
Job Requirements / Description
About this Position:
  • Contacts insurance companies and other third-party payers to determine Pre-Authorization requirements for basic and moderately complex outpatient hospital services.
  • Calls insurance companies or uses online tools to obtain pre-authorization and/or referral prior to service date. Follows-up timely and thoroughly.
  • Ensures all pre-authorization issues are communicated in a timely manner.
  • Liaisons with physician's staff to obtain additional insurance and/or clinical information.
  • Confirms eligibility, coverage, and benefits with insurance companies. Determines financial responsibility for service.
  • Reviews patients' charts for clinical justifying medical necessity for the service.
  • Follows up properly on all denials and peer-to-peer requests.
  • Researches and assists with denied pre-authorization or pre-determinations.
  • Documents appropriately regarding all actions, authorization, referral details, and referral modifications for specialty care and testing for patients with insurance plans requiring formal referral documentation.
Qualifications:
  • Formidable knowledge of copay's, deductibles, co-insurance for In-network & out-of-network medical benefits.
  • Able to prioritize, work accurately, work well independently, and able to maintain focus under pressure.
  • Working knowledge of medical terminology, insurance packages/plans, and proficiency with EMR.
  • Strong knowledge of government payers. Claim status follow-up is a plus.
  • Clearly communicate with providers, insurance companies, staff, and patients.
  • Excellent verbal and written communication skills.
  • Excellent organizational skills, Multi-tasking capabilities, and detail orientated.
  • Customer Services skills with heavy phone contact and client interface.
  • Basic Computer/PC and Internet skills.
  • Working with MS office products/ Excel and Word.
  • Attention to detail and problem-solving skills.
  • Must be a great team player and passionate about working.
Benefits Offered:
  • Medical
  • Health Savings Account for High Deductible Medical plan
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • Retirement with Company Matching
  • Paid Time Off & Holidays
  • Employee Assistance Program
  • Referral Program
Apply Now
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