This OpportunityWSP is currently initiating a search for a System Operator II for our Long Island City, NY office. Be involved in projects with our Mobility Operations Team and be a part of a growing organization that meets our client’s objectives and solves their challenges.Your ImpactActing Lead when lead operator is not availableServe as the main contact person for a particular system during the shiftTrain new staff members on every aspect of the system if neededOperate various computer-based traffic & freeway management systems to manage incidents on roadways and improve traffic conditionsMonitor roadways via CCTV surveillance cameras and detection systemsMonitor all Intelligent Transportation System (ITS) devices and computer equipment associated with the systemDisplay expertise with the operation of all ITS equipment, computers and software associated with a particular systemUtilize ITS equipment for incident management and the improvement of travel time, safety, and quality of lifeCheck the accuracy and validity of the messages displayed on all variable message signs (VMS)Enter incident information into computer using Traffic Management System (TMS) software. Familiarity with the roadways and understand the purpose and location of each VMS and CCTV deviceUse standard operating procedures to detect, dispatch, monitor and document roadway incidentsConfer with operations center partners as well as adjacent NYSDOT Transportation Management Centers (TMCs) to coordinate resources for incidents that may affect regional travelProvide good communication, writing, and computer skillsExercise responsible and ethical decision-making regarding company funds, resources and conduct and adhere to WSP's Code of Conduct and related policies and proceduresProven track record of upholding workplace safety and ability to abide by WSP's health, safety and drug/alcohol and harassment policiesWho You AreRequired QualificationsHigh School diploma0-2 years of experience with a TMC type facility and/or traffic managementOral and written communicationComputer/Software – including MS Office applications, spreadsheets and databasesPublic, internal and external relations (works well with internal, external and partner groups and individuals)Analytical and organizational skills.All candidates must successfully pass a NYSP Criminal History Background Check.WSP Benefits:WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.Expected Salary: $33,200 - $54,780WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.#LI-DS1About WSPWSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.The selected candidate must be authorized to work in the United States.NOTICE TO THIRD PARTY AGENCIES:WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.